# Pinecone: [GCP][us-central1][europe-west4] Errors on some read operations

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-02-23 23:14 UTC · Resolved: 2026-02-24 01:52 UTC · Duration: 2.6 h
- Updates: 4 · Affected components: GCP europe-west4, Serverless Indexes - GCP europe-west4, GCP us-central1, Serverless Indexes - GCP us-central1
- [Vendor status page: https://stspg.io/bfnhfmpm1vvx](https://stspg.io/bfnhfmpm1vvx)
- [Company: Pinecone](https://rewindex.com/company/pinecone.md)

## Summary

Pinecone reported a major incident causing errors on some read operations for Serverless Indexes in GCP us-central1 and europe-west4. It started at 2026-02-23 23:14 UTC and was resolved at 2026-02-24 01:52 UTC, lasting 2 h 38 min. Pinecone linked the impact to a Google Cloud Storage incident (Event ID: WDVVRMB) and reported implementing a fix. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-02-23 23:14 UTC: We are currently investigating this issue.
- **monitoring** 2026-02-24 01:08 UTC: The impact was related to a Google Cloud Storage incident (Event ID: WDVVRMB).
- **identified** 2026-02-24 01:09 UTC: The issue has been identified and a fix is being implemented.
- **resolved** 2026-02-24 01:52 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-02-23 23:14 UTC: [Major incident: \[GCP\]\[us-central1\]\[europe-west4\] Errors on some read operations](https://rewindex.com/change/if475570be3bb0f.md)


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Canonical: https://rewindex.com/company/pinecone/incidents/rxh0hqkjymdd · Markdown: https://rewindex.com/company/pinecone/incidents/rxh0hqkjymdd.md · JSON: https://rewindex.com/api/v1/companies/pinecone/incidents/rxh0hqkjymdd · Generated 2026-10-18T11:38:52.672Z