# Pinecone: [Serverless] [GCP] [europe-west4] Increase in internal errors (500)

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-09-22 18:20 UTC · Resolved: 2024-09-24 11:57 UTC · Duration: 42 h
- Updates: 1
- [Vendor status page: https://status.pinecone.io/incidents/rv8tx5bvvlsj](https://status.pinecone.io/incidents/rv8tx5bvvlsj)
- [Company: Pinecone](https://rewindex.com/company/pinecone.md)

## Timeline of updates

- **resolved** 2024-09-24 11:57 UTC: The query error rate has stayed at zero for the last hour. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/pinecone/incidents/rv8tx5bvvlsj · Markdown: https://rewindex.com/company/pinecone/incidents/rv8tx5bvvlsj.md · JSON: https://rewindex.com/api/v1/companies/pinecone/incidents/rv8tx5bvvlsj · Generated 2026-10-18T11:27:07.502Z