# Pinecone: [Inference] Downtime on llama-embed & multilingual-e5-large models

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-05-14 03:15 UTC · Resolved: 2025-05-14 03:15 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.pinecone.io/incidents/h5knxb4ty06l](https://status.pinecone.io/incidents/h5knxb4ty06l)
- [Company: Pinecone](https://rewindex.com/company/pinecone.md)

## Timeline of updates

- **resolved** 2025-05-14 03:15 UTC: From 11:10 PM EST to 11:25 PM EST, the models multilingual-e5-large & the llama-text-embed-v2 were down. The incident is now resolved. We are continuing to monitor and are working on an RCA.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/pinecone/incidents/h5knxb4ty06l · Markdown: https://rewindex.com/company/pinecone/incidents/h5knxb4ty06l.md · JSON: https://rewindex.com/api/v1/companies/pinecone/incidents/h5knxb4ty06l · Generated 2026-10-18T10:33:05.633Z