# Pinecone: Increase in internal errors (500) for queries on serverless indexes in AWS us-west-2

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-09-22 07:00 UTC · Resolved: 2024-09-22 08:18 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.pinecone.io/incidents/fc6491tfct5g](https://status.pinecone.io/incidents/fc6491tfct5g)
- [Company: Pinecone](https://rewindex.com/company/pinecone.md)

## Timeline of updates

- **resolved** 2024-09-22 08:18 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/pinecone/incidents/fc6491tfct5g · Markdown: https://rewindex.com/company/pinecone/incidents/fc6491tfct5g.md · JSON: https://rewindex.com/api/v1/companies/pinecone/incidents/fc6491tfct5g · Generated 2026-10-18T10:28:51.591Z