# Pinecone: [Serverless][AWS][us-east-1] 5xx errors and increased latency for some read operations on some indexes

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-05-07 17:20 UTC · Resolved: 2025-05-07 17:55 UTC · Duration: 35 min
- Updates: 1
- [Vendor status page: https://status.pinecone.io/incidents/bdhczmh8vt6c](https://status.pinecone.io/incidents/bdhczmh8vt6c)
- [Company: Pinecone](https://rewindex.com/company/pinecone.md)

## Timeline of updates

- **resolved** 2025-05-07 17:55 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/pinecone/incidents/bdhczmh8vt6c · Markdown: https://rewindex.com/company/pinecone/incidents/bdhczmh8vt6c.md · JSON: https://rewindex.com/api/v1/companies/pinecone/incidents/bdhczmh8vt6c · Generated 2026-10-18T11:28:52.551Z