# Pinecone: eu-west1-gcp unavailable due to certificate errors

> Pinecone status incident “eu-west1-gcp unavailable due to certificate errors” on 2022-07-20: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pinecone/incidents/81pcjmnmsqc0
Last updated: 2022-07-20T15:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-07-20 15:30 UTC · Resolved: 2022-07-20 15:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.pinecone.io/incidents/81pcjmnmsqc0](https://status.pinecone.io/incidents/81pcjmnmsqc0)
- [Company: Pinecone](https://rewindex.com/company/pinecone.md)

## Timeline of updates

- **resolved** 2022-07-20 15:30 UTC: Beginning 8:45AM UTC, July 20th, 2022, all incoming HTTPS traffic to the eu-west1-gcp environment failed. The root cause was that all of the HTTPS certificates which had expired at this time failed to renew due to a permission issue in GCP. We updated the service account permissions and forced a renew of all the certificates. Service resumed at around 10:30AM UTC (just under 2 hours after the initial outage).

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Pinecone, started 2022-07-20 15:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/pinecone/incidents/81pcjmnmsqc0
- Citation: Pinecone, “eu-west1-gcp unavailable due to certificate errors” (2022-07-20 15:30 UTC). Archived by Rewindex: https://rewindex.com/company/pinecone/incidents/81pcjmnmsqc0 (CC BY 4.0).
- Markdown link: `[Pinecone: eu-west1-gcp unavailable due to certificate errors (2022-07-20)](https://rewindex.com/company/pinecone/incidents/81pcjmnmsqc0)`


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Canonical: https://rewindex.com/company/pinecone/incidents/81pcjmnmsqc0 · Markdown: https://rewindex.com/company/pinecone/incidents/81pcjmnmsqc0.md · JSON: https://rewindex.com/api/v1/companies/pinecone/incidents/81pcjmnmsqc0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:02:42.934Z