# Pinecone: [SERVERLESS][AWS][us-east-1] Increased latency and 5xx errors for some indexes

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-20 16:44 UTC · Resolved: 2026-07-20 18:00 UTC · Duration: 1.3 h
- Updates: 3 · Affected components: AWS us-east-1, Serverless Indexes - AWS us-east-1
- [Vendor status page: https://stspg.io/1l6gyphhdwc3](https://stspg.io/1l6gyphhdwc3)
- [Company: Pinecone](https://rewindex.com/company/pinecone.md)

## Timeline of updates

- **investigating** 2026-07-20 16:44 UTC: We are currently investigating this issue.
- **identified** 2026-07-20 17:46 UTC: The issue has been identified and a fix is being implemented.
- **resolved** 2026-07-20 18:00 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/pinecone/incidents/3wvp7th1dsrw · Markdown: https://rewindex.com/company/pinecone/incidents/3wvp7th1dsrw.md · JSON: https://rewindex.com/api/v1/companies/pinecone/incidents/3wvp7th1dsrw · Generated 2026-10-18T11:27:16.645Z