# Pinecone: Indexes may not be visible in us-west1-gcp

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-01-18 18:43 UTC · Resolved: 2023-01-18 19:02 UTC · Duration: 19 min
- Updates: 1
- [Vendor status page: https://status.pinecone.io/incidents/3hw0kgv1lt85](https://status.pinecone.io/incidents/3hw0kgv1lt85)
- [Company: Pinecone](https://rewindex.com/company/pinecone.md)

## Timeline of updates

- **resolved** 2023-01-18 19:02 UTC: Our control plane team has resolved the underlying issue that was causing the index visibility issue. All services are operating normally. If you continue to encounter any problems, please get in touch with our support team at support.pinecone.io.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/pinecone/incidents/3hw0kgv1lt85 · Markdown: https://rewindex.com/company/pinecone/incidents/3hw0kgv1lt85.md · JSON: https://rewindex.com/api/v1/companies/pinecone/incidents/3hw0kgv1lt85 · Generated 2026-10-18T12:33:45.786Z