# Pinecone in December 2025: incidents, uptime and changes

> Pinecone in December 2025: 7 incidents on its status page (4 major or critical), 98.04% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Pinecone’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pinecone/2025/12
Last updated: 2026-01-01T00:00:00Z

- Incidents posted: 7 (major/critical: 4) · Maintenance: 0
- By vendor impact label: major 4, minor 1, none 2
- Uptime (vendor-reported): 98.04% free of major/critical incidents, 97.29% free of any incident; outage time 14 h 31 min, incident time 20 h 7 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2025](https://rewindex.com/company/pinecone/2025/11.md) · Next: [January 2026](https://rewindex.com/company/pinecone/2026/01.md) · [All months](https://rewindex.com/company/pinecone/reports.md) · [Pinecone](https://rewindex.com/company/pinecone.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Serverless\]\[AWS\]\[us-west-2\] 5xx errors on read path operations for some namespaces](https://rewindex.com/company/pinecone/incidents/th4c4dx3c70d.md) | major | 2025-12-03 15:53 UTC | 2025-12-03 16:40 UTC | 46 min | resolved |
| [\[Serverless\]\[GCP\]\[us-central1\] 5xx errors on some read operations for some namespaces](https://rewindex.com/company/pinecone/incidents/st6lhklvngmc.md) | major | 2025-12-05 18:36 UTC | 2025-12-05 20:42 UTC | 2.1 h | resolved |
| [\[Serverless\]\[GCP\]\[europe-west4\] 5xx errors on read and write operations for some indexes](https://rewindex.com/company/pinecone/incidents/ksj7pvjgtjlj.md) | major | 2025-12-15 10:39 UTC | 2025-12-15 22:02 UTC | 11 h | resolved |
| [\[Serverless\]\[AWS\]\[us-west-2\] 5xx errors on some read path operations](https://rewindex.com/company/pinecone/incidents/mkktln47h1p1.md) | major | 2025-12-31 03:13 UTC | 2025-12-31 03:29 UTC | 16 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Serverless\]\[AWS\]\[us-west-2\] 5xx errors on read path operations for some namespaces](https://rewindex.com/company/pinecone/incidents/th4c4dx3c70d.md) | major | 2025-12-03 15:53 UTC | 2025-12-03 16:40 UTC | 46 min | resolved |
| [\[Serverless\]\[GCP\]\[us-central1\] 5xx errors on some read operations for some namespaces](https://rewindex.com/company/pinecone/incidents/st6lhklvngmc.md) | major | 2025-12-05 18:36 UTC | 2025-12-05 20:42 UTC | 2.1 h | resolved |
| [Unavailability for embed and rerank requests](https://rewindex.com/company/pinecone/incidents/zvc0nd6vzfl5.md) | none | 2025-12-08 21:19 UTC | 2025-12-08 20:43 UTC | -37 min | resolved |
| [Increased file processing time for Assistant](https://rewindex.com/company/pinecone/incidents/7szy1jy8cbv5.md) | minor | 2025-12-09 20:15 UTC | 2025-12-10 01:50 UTC | 5.6 h | resolved |
| [\[Serverless\]\[GCP\]\[europe-west4\] 5xx errors on read and write operations for some indexes](https://rewindex.com/company/pinecone/incidents/ksj7pvjgtjlj.md) | major | 2025-12-15 10:39 UTC | 2025-12-15 22:02 UTC | 11 h | resolved |
| [\[Serverless\]\[GCP\]\[us-central1\] Partial control plane unavailability for some users](https://rewindex.com/company/pinecone/incidents/178bbhth3ht7.md) | none | 2025-12-19 17:31 UTC | 2025-12-19 01:15 UTC | -977 min | resolved |
| [\[Serverless\]\[AWS\]\[us-west-2\] 5xx errors on some read path operations](https://rewindex.com/company/pinecone/incidents/mkktln47h1p1.md) | major | 2025-12-31 03:13 UTC | 2025-12-31 03:29 UTC | 16 min | resolved |

## Cite this

Pinecone posted 7 status incidents in December 2025 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pinecone/2025/12
- Citation: Pinecone, “Pinecone in December 2025” (2025-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pinecone/2025/12 (CC BY 4.0).
- Markdown link: `[Pinecone: Pinecone in December 2025 (2025-12-01)](https://rewindex.com/company/pinecone/2025/12)`


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Canonical: https://rewindex.com/company/pinecone/2025/12 · Markdown: https://rewindex.com/company/pinecone/2025/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:37:31.880Z