# Pinecone in October 2024: incidents, uptime and changes

> Pinecone in October 2024: 6 incidents on its status page (4 major or critical), 92.22% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Pinecone’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pinecone/2024/10
Last updated: 2024-11-01T18:05:00Z

- Incidents posted: 6 (major/critical: 4) · Maintenance: 1
- By vendor impact label: critical 1, major 3, minor 1, none 1
- Uptime (vendor-reported): 92.22% free of major/critical incidents, 91.76% free of any incident; outage time 2.4 days, incident time 2.6 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2024](https://rewindex.com/company/pinecone/2024/09.md) · Next: [November 2024](https://rewindex.com/company/pinecone/2024/11.md) · [All months](https://rewindex.com/company/pinecone/reports.md) · [Pinecone](https://rewindex.com/company/pinecone.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Serverless\] \[GCP\] \[europe-west4\]\] Operations are timing out or returning 403 errors.](https://rewindex.com/company/pinecone/incidents/0z730n5c909x.md) | critical | 2024-10-27 02:13 UTC | 2024-10-27 05:04 UTC | 2.9 h | resolved |
| [\[us-east-1-aws\] Users cannot create new pod-based indexes; Prometheus metrics and Datadog integration cannot be reached](https://rewindex.com/company/pinecone/incidents/zxyc1c4zxby1.md) | major | 2024-10-02 19:37 UTC | 2024-10-03 12:42 UTC | 17 h | resolved |
| [New serverless indexes on Azure are stuck in 'Initializing' state](https://rewindex.com/company/pinecone/incidents/lz1wm6qgxzkl.md) | major | 2024-10-05 02:00 UTC | 2024-10-06 14:44 UTC | 37 h | resolved |
| [\[Serverless\]\[GCP\]\[us-central1\]\[europe-west4\] Operations are timing out or returning errors](https://rewindex.com/company/pinecone/incidents/tyg7bdk9tv4t.md) | major | 2024-10-27 07:07 UTC | 2024-10-27 08:17 UTC | 1.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[us-east-1-aws\] Users cannot create new pod-based indexes; Prometheus metrics and Datadog integration cannot be reached](https://rewindex.com/company/pinecone/incidents/zxyc1c4zxby1.md) | major | 2024-10-02 19:37 UTC | 2024-10-03 12:42 UTC | 17 h | resolved |
| [New serverless indexes on Azure are stuck in 'Initializing' state](https://rewindex.com/company/pinecone/incidents/lz1wm6qgxzkl.md) | major | 2024-10-05 02:00 UTC | 2024-10-06 14:44 UTC | 37 h | resolved |
| [\[Serverless\] \[GCP\] \[us-central1\] There is increase in freshness for some indexes](https://rewindex.com/company/pinecone/incidents/ygyn6nypg254.md) | none | 2024-10-10 12:00 UTC | 2024-10-10 15:00 UTC | 3.0 h | resolved |
| [\[Serverless\] \[GCP\] \[europe-west4\]\] Operations are timing out or returning 403 errors.](https://rewindex.com/company/pinecone/incidents/0z730n5c909x.md) | critical | 2024-10-27 02:13 UTC | 2024-10-27 05:04 UTC | 2.9 h | resolved |
| [\[Serverless\]\[GCP\]\[us-central1\]\[europe-west4\] Operations are timing out or returning errors](https://rewindex.com/company/pinecone/incidents/tyg7bdk9tv4t.md) | major | 2024-10-27 07:07 UTC | 2024-10-27 08:17 UTC | 1.2 h | resolved |
| [Serverless metrics in console not visible for time filters less than 12 hours](https://rewindex.com/company/pinecone/incidents/639rq391bj7v.md) | minor | 2024-10-31 20:34 UTC | 2024-11-01 18:05 UTC | 22 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Prometheus Metrics Maintenance](https://rewindex.com/company/pinecone/incidents/bbm8d2893xvz.md) | maintenance | 2024-10-30 19:15 UTC | 2024-10-30 21:15 UTC | 2.0 h | resolved |

## Cite this

Pinecone posted 6 status incidents in October 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pinecone/2024/10
- Citation: Pinecone, “Pinecone in October 2024” (2024-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pinecone/2024/10 (CC BY 4.0).
- Markdown link: `[Pinecone: Pinecone in October 2024 (2024-10-01)](https://rewindex.com/company/pinecone/2024/10)`


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Canonical: https://rewindex.com/company/pinecone/2024/10 · Markdown: https://rewindex.com/company/pinecone/2024/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:37:31.779Z