# Pinecone in September 2024: incidents, uptime and changes

> Pinecone in September 2024: 7 incidents on its status page (4 major or critical), 92.99% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Pinecone’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pinecone/2024/09
Last updated: 2024-10-01T00:00:00Z

- Incidents posted: 7 (major/critical: 4) · Maintenance: 0
- By vendor impact label: major 4, minor 3
- Uptime (vendor-reported): 92.99% free of major/critical incidents, 88.81% free of any incident; outage time 2.1 days, incident time 3.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2024](https://rewindex.com/company/pinecone/2024/08.md) · Next: [October 2024](https://rewindex.com/company/pinecone/2024/10.md) · [All months](https://rewindex.com/company/pinecone/reports.md) · [Pinecone](https://rewindex.com/company/pinecone.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Freshness delays in gcp-uscentral1 blocking some write operations](https://rewindex.com/company/pinecone/incidents/rb9t8lzzbmwj.md) | major | 2024-09-17 22:56 UTC | 2024-09-18 04:43 UTC | 5.8 h | resolved |
| [Increase in internal errors (500) for queries on serverless indexes in AWS us-west-2](https://rewindex.com/company/pinecone/incidents/fc6491tfct5g.md) | major | 2024-09-22 07:00 UTC | 2024-09-22 08:18 UTC | 1.3 h | resolved |
| [\[Serverless\] \[GCP\] \[europe-west4\] Increase in internal errors (500)](https://rewindex.com/company/pinecone/incidents/rv8tx5bvvlsj.md) | major | 2024-09-22 18:20 UTC | 2024-09-24 11:57 UTC | 42 h | resolved |
| [\[Serverless\] \[AWS\] \[us-west-2\] Increase in internal errors (5xx) for queries](https://rewindex.com/company/pinecone/incidents/nd96jvq330lw.md) | major | 2024-09-30 07:02 UTC | 2024-09-30 08:48 UTC | 1.8 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Increase in internal errors (500) for serverless index in  AWS US-West-2](https://rewindex.com/company/pinecone/incidents/rw542yw9j1jk.md) | minor | 2024-09-15 07:30 UTC | 2024-09-15 07:30 UTC | 0 min | resolved |
| [\[Serverless\]\[AWS\]\[us-west-2\] Increase in internal errors (500)](https://rewindex.com/company/pinecone/incidents/gvzlpskj692r.md) | minor | 2024-09-16 02:00 UTC | 2024-09-16 02:00 UTC | 0 min | resolved |
| [Freshness delays in gcp-uscentral1 blocking some write operations](https://rewindex.com/company/pinecone/incidents/rb9t8lzzbmwj.md) | major | 2024-09-17 22:56 UTC | 2024-09-18 04:43 UTC | 5.8 h | resolved |
| [Increase in internal errors (500) for queries on serverless indexes in AWS us-west-2](https://rewindex.com/company/pinecone/incidents/fc6491tfct5g.md) | major | 2024-09-22 07:00 UTC | 2024-09-22 08:18 UTC | 1.3 h | resolved |
| [\[Serverless\] \[GCP\] \[europe-west4\] Increase in internal errors (500)](https://rewindex.com/company/pinecone/incidents/rv8tx5bvvlsj.md) | major | 2024-09-22 18:20 UTC | 2024-09-24 11:57 UTC | 42 h | resolved |
| [Import operations are being marked "Completed" before the data imported is visible](https://rewindex.com/company/pinecone/incidents/43spjz2l8r54.md) | minor | 2024-09-29 09:00 UTC | 2024-09-30 16:50 UTC | 32 h | resolved |
| [\[Serverless\] \[AWS\] \[us-west-2\] Increase in internal errors (5xx) for queries](https://rewindex.com/company/pinecone/incidents/nd96jvq330lw.md) | major | 2024-09-30 07:02 UTC | 2024-09-30 08:48 UTC | 1.8 h | resolved |

## Cite this

Pinecone posted 7 status incidents in September 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pinecone/2024/09
- Citation: Pinecone, “Pinecone in September 2024” (2024-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pinecone/2024/09 (CC BY 4.0).
- Markdown link: `[Pinecone: Pinecone in September 2024 (2024-09-01)](https://rewindex.com/company/pinecone/2024/09)`


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Canonical: https://rewindex.com/company/pinecone/2024/09 · Markdown: https://rewindex.com/company/pinecone/2024/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:52:21.513Z