# Perplexity: We have identified few connectors that are impacting users.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-05 04:50 UTC · Resolved: 2026-09-05 07:09 UTC · Duration: 2.3 h
- Updates: 3 · Affected components: Computer
- [Vendor status page: https://status.perplexity.com/incidents/01M1Z156VYPETMR4QRNMQMF3AM](https://status.perplexity.com/incidents/01M1Z156VYPETMR4QRNMQMF3AM)
- [Company: Perplexity](https://rewindex.com/company/perplexity.md)

## Summary

Perplexity reported a major incident affecting some connectors from 2026-09-05 04:50 UTC to 2026-09-05 07:09 UTC, lasting 2 h 19 min. The issue was mitigated at 06:52 UTC, with impacted connectors monitored for recovery before resolution; no specific cause or fix was stated. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-09-05 04:50 UTC: We are continuing to work on a fix for this incident.
- **monitoring** 2026-09-05 06:52 UTC: We have mitigated the issue and are monitoring impacted connectors for recovery.
- **resolved** 2026-09-05 07:09 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-05 04:50 UTC: [Major incident: We have identified few connectors that are impacting users.](https://rewindex.com/change/i8c851744f2fb60.md)


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Canonical: https://rewindex.com/company/perplexity/incidents/01M1Z156VYPETMR4QRNMQMF3AM · Markdown: https://rewindex.com/company/perplexity/incidents/01M1Z156VYPETMR4QRNMQMF3AM.md · JSON: https://rewindex.com/api/v1/companies/perplexity/incidents/01M1Z156VYPETMR4QRNMQMF3AM · Generated 2026-10-18T11:37:26.433Z