# Perplexity change history

Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|incident_update&history=<history_id>&page=N`. Company profile: [Perplexity](https://rewindex.com/company/perplexity.md)
## Changes by kind

| Kind | Changes | Notable | Latest (UTC) |
| --- | --- | --- | --- |
| Major incident | 4 | 4 | 2026-09-05 04:50 UTC |

## Timeline

| When (UTC) | Kind | Change | Label | Summary |
| --- | --- | --- | --- | --- |
| 2026-09-05 04:50 UTC | Major incident | [Major incident: We have identified few connectors that are impacting users.](https://rewindex.com/change/i8c851744f2fb60.md) | outage | Perplexity reported a major incident affecting some connectors from 2026-09-05 04:50 UTC to 2026-09-05 07:09 UTC, lasting 2 h 19 min. The issue was mitigated at 06:52 UTC, with impacted connectors monitored for recovery before resolution; no specific cause or fix was stated. |
| 2026-09-03 20:30 UTC | Major incident | [Critical incident: Issue with usage based billing](https://rewindex.com/change/i6ea505c16d4b6c.md) | outage | Perplexity reported a critical usage-based billing incident: Computer was degraded and incorrectly reported insufficient credits. It started at 2026-09-03 20:30 UTC and was resolved at 2026-09-03 21:10 UTC, with a reported duration of 39 min; a fix was implemented by 2026-09-03 20:44 UTC. |
| 2026-08-13 00:45 UTC | Major incident | [Critical incident: Investigating API issue](https://rewindex.com/change/i9308ddf27a9941.md) | outage | Perplexity reported a critical API issue starting at 2026-08-13 00:45 UTC, resolved at 2026-08-13 01:49 UTC after 1 h 4 min. The vendor identified a problematic deploy and rolled back the service; the incident affected API service, but specific customer-facing symptoms were not stated. |
| 2026-07-23 17:48 UTC | Major incident | [Critical incident: Computer sandbox issues](https://rewindex.com/change/ia838a9218cad6f.md) | outage | Perplexity reported critical Computer sandbox issues starting at 2026-07-23 17:48 UTC, lasting 25 min and resolved at 2026-07-23 18:14 UTC. The vendor identified the problem and rolled back the impacted services; no specific cause was stated. |


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Canonical: https://rewindex.com/company/perplexity/changes · Markdown: https://rewindex.com/company/perplexity/changes.md · JSON: https://rewindex.com/api/v1/companies/perplexity/changes · Generated 2026-10-18T01:29:25.896Z