# Pendo: Login and Mid-Session Disconnection Issues with Pendo UI

> Pendo status incident “Login and Mid-Session Disconnection Issues with Pendo UI” on 2023-07-11: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pendo/incidents/km3bl9fv9gck
Last updated: 2023-07-11T15:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-07-11 15:30 UTC · Resolved: 2023-07-11 15:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.pendo.io/incidents/km3bl9fv9gck](https://status.pendo.io/incidents/km3bl9fv9gck)
- [Company: Pendo](https://rewindex.com/company/pendo.md)

## Timeline of updates

- **resolved** 2023-07-11 15:30 UTC: Pendo became aware of problems logging into the Pendo platform, as well as some users being logged out mid-session at 11:40am US Eastern Time today. A fix was developed and deployed at 11:49am US Eastern Time, no further issues have been detected at this time. Pendo should be working normally for all customers, if you are experiencing continued issues, please contact our support team here: https://support.pendo.io/hc/en-us/articles/360034163971-Get-help-with-Pendo-from-technical-support

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Pendo, started 2023-07-11 15:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/pendo/incidents/km3bl9fv9gck
- Citation: Pendo, “Login and Mid-Session Disconnection Issues with Pendo UI” (2023-07-11 15:30 UTC). Archived by Rewindex: https://rewindex.com/company/pendo/incidents/km3bl9fv9gck (CC BY 4.0).
- Markdown link: `[Pendo: Login and Mid-Session Disconnection Issues with Pendo UI (2023-07-11)](https://rewindex.com/company/pendo/incidents/km3bl9fv9gck)`


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Canonical: https://rewindex.com/company/pendo/incidents/km3bl9fv9gck · Markdown: https://rewindex.com/company/pendo/incidents/km3bl9fv9gck.md · JSON: https://rewindex.com/api/v1/companies/pendo/incidents/km3bl9fv9gck · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:57:10.695Z