# Pendo: Guide Latency

> Pendo status incident “Guide Latency” on 2021-02-22: impact minor (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pendo/incidents/hnmj6lhf3c8d
Last updated: 2021-02-22T17:24:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-02-22 16:10 UTC · Resolved: 2021-02-22 17:24 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.pendo.io/incidents/hnmj6lhf3c8d](https://status.pendo.io/incidents/hnmj6lhf3c8d)
- [Company: Pendo](https://rewindex.com/company/pendo.md)

## Timeline of updates

- **resolved** 2021-02-22 17:24 UTC: At this point we are resolving this issue with guide display rates now normal across the platform. We will continue monitoring for any issues and should any further problems be seen, please alert the Pendo Technical Success team.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Pendo, started 2021-02-22 16:10 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/pendo/incidents/hnmj6lhf3c8d
- Citation: Pendo, “Guide Latency” (2021-02-22 16:10 UTC). Archived by Rewindex: https://rewindex.com/company/pendo/incidents/hnmj6lhf3c8d (CC BY 4.0).
- Markdown link: `[Pendo: Guide Latency (2021-02-22)](https://rewindex.com/company/pendo/incidents/hnmj6lhf3c8d)`


---
Canonical: https://rewindex.com/company/pendo/incidents/hnmj6lhf3c8d · Markdown: https://rewindex.com/company/pendo/incidents/hnmj6lhf3c8d.md · JSON: https://rewindex.com/api/v1/companies/pendo/incidents/hnmj6lhf3c8d · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:41:49.048Z