# Pendo: Incident: Listen Email Notifications Temporarily Unavailable

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-19 10:24 UTC · Resolved: 2026-05-22 05:00 UTC · Duration: 3 d
- Updates: 5 · Affected components: EU environment (app.eu.pendo.io) - Other, Other, Other, US1 environment (us1.app.pendo.io) - Other, Other, US environment (app.pendo.io) - Other, AU environment (app.au.pendo.io) - Other, Other, JPN environment (app.jpn.pendo.io) - Other, Other
- [Vendor status page: https://stspg.io/5x7ggvmwvncm](https://stspg.io/5x7ggvmwvncm)
- [Company: Pendo](https://rewindex.com/company/pendo.md)

## Timeline of updates

- **identified** 2026-05-19 10:24 UTC: We are currently experiencing an issue causing Listen email notifications to be unavailable. Our team has identified an issue and has temporarily disabled Listen emails while we work on a fix. All other Pendo email services are unaffected.
- **identified** 2026-05-19 10:39 UTC: We are continuing to work on a fix for this issue.
- **identified** 2026-05-19 13:51 UTC: We are continuing to work towards a resolution. We will continue to provide updates as they become available.
- **identified** 2026-05-19 14:08 UTC: We are continuing to work on a fix for this issue.
- **resolved** 2026-05-22 05:00 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/pendo/incidents/3jy1mwt423zv · Markdown: https://rewindex.com/company/pendo/incidents/3jy1mwt423zv.md · JSON: https://rewindex.com/api/v1/companies/pendo/incidents/3jy1mwt423zv · Generated 2026-10-18T09:58:47.703Z