# Pendo in May 2025: incidents, uptime and changes

> Pendo in May 2025: 5 incidents on its status page (5 major or critical), 96.98% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Pendo’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pendo/2025/05
Last updated: 2025-06-01T00:00:00Z

- Incidents posted: 5 (major/critical: 5) · Maintenance: 0
- By vendor impact label: major 5
- Uptime (vendor-reported): 96.98% free of major/critical incidents, 96.98% free of any incident; outage time 22 h 28 min, incident time 22 h 28 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2025](https://rewindex.com/company/pendo/2025/04.md) · Next: [June 2025](https://rewindex.com/company/pendo/2025/06.md) · [All months](https://rewindex.com/company/pendo/reports.md) · [Pendo](https://rewindex.com/company/pendo.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Action Required Regarding Pendo Mobile SDK 3.7.0.9285 and App Store Submissions](https://rewindex.com/company/pendo/incidents/32s258j2mfsb.md) | major | 2025-05-07 09:12 UTC | 2025-05-07 10:53 UTC | 1.7 h | resolved |
| [Pendo application and CNAME guide delivery outage in EU region](https://rewindex.com/company/pendo/incidents/2qm1vbwynndf.md) | major | 2025-05-07 13:28 UTC | 2025-05-07 16:33 UTC | 3.1 h | resolved |
| [Pendo Chatbot not operational in the Resource Center](https://rewindex.com/company/pendo/incidents/497zh4wmmty9.md) | major | 2025-05-14 14:11 UTC | 2025-05-14 17:21 UTC | 3.2 h | resolved |
| [Pendo Chatbot not operational in the Resource Center](https://rewindex.com/company/pendo/incidents/j2lv9frhrrmc.md) | major | 2025-05-19 09:54 UTC | 2025-05-19 10:51 UTC | 57 min | resolved |
| [Feedback Email Disabled in US Region](https://rewindex.com/company/pendo/incidents/61j0cy83pr9j.md) | major | 2025-05-31 00:56 UTC | 2025-05-31 14:31 UTC | 14 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Action Required Regarding Pendo Mobile SDK 3.7.0.9285 and App Store Submissions](https://rewindex.com/company/pendo/incidents/32s258j2mfsb.md) | major | 2025-05-07 09:12 UTC | 2025-05-07 10:53 UTC | 1.7 h | resolved |
| [Pendo application and CNAME guide delivery outage in EU region](https://rewindex.com/company/pendo/incidents/2qm1vbwynndf.md) | major | 2025-05-07 13:28 UTC | 2025-05-07 16:33 UTC | 3.1 h | resolved |
| [Pendo Chatbot not operational in the Resource Center](https://rewindex.com/company/pendo/incidents/497zh4wmmty9.md) | major | 2025-05-14 14:11 UTC | 2025-05-14 17:21 UTC | 3.2 h | resolved |
| [Pendo Chatbot not operational in the Resource Center](https://rewindex.com/company/pendo/incidents/j2lv9frhrrmc.md) | major | 2025-05-19 09:54 UTC | 2025-05-19 10:51 UTC | 57 min | resolved |
| [Feedback Email Disabled in US Region](https://rewindex.com/company/pendo/incidents/61j0cy83pr9j.md) | major | 2025-05-31 00:56 UTC | 2025-05-31 14:31 UTC | 14 h | resolved |

## Cite this

Pendo posted 5 status incidents in May 2025 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pendo/2025/05
- Citation: Pendo, “Pendo in May 2025” (2025-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pendo/2025/05 (CC BY 4.0).
- Markdown link: `[Pendo: Pendo in May 2025 (2025-05-01)](https://rewindex.com/company/pendo/2025/05)`


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Canonical: https://rewindex.com/company/pendo/2025/05 · Markdown: https://rewindex.com/company/pendo/2025/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:55:30.898Z