# Pendo in August 2021: incidents, uptime and changes

> Pendo in August 2021: 4 incidents on its status page (3 major or critical), 98.75% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Pendo’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pendo/2021/08
Last updated: 2021-09-01T00:00:00Z

- Incidents posted: 4 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 2, major 1, none 1
- Uptime (vendor-reported): 98.75% free of major/critical incidents, 98.75% free of any incident; outage time 9 h 18 min, incident time 9 h 18 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2021](https://rewindex.com/company/pendo/2021/07.md) · Next: [September 2021](https://rewindex.com/company/pendo/2021/09.md) · [All months](https://rewindex.com/company/pendo/reports.md) · [Pendo](https://rewindex.com/company/pendo.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Email Outage](https://rewindex.com/company/pendo/incidents/r2dr2vhds70k.md) | critical | 2021-08-18 17:32 UTC | 2021-08-18 20:48 UTC | 3.3 h | resolved |
| [Email Outage](https://rewindex.com/company/pendo/incidents/18zh4hr3f7nw.md) | critical | 2021-08-26 22:05 UTC | 2021-08-26 23:44 UTC | 1.6 h | resolved |
| [Feedback Platform Service Restored](https://rewindex.com/company/pendo/incidents/x63z71h3tgh9.md) | major | 2021-08-16 19:28 UTC | 2021-08-16 23:51 UTC | 4.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Feedback Platform Service Restored](https://rewindex.com/company/pendo/incidents/x63z71h3tgh9.md) | major | 2021-08-16 19:28 UTC | 2021-08-16 23:51 UTC | 4.4 h | resolved |
| [Email Outage](https://rewindex.com/company/pendo/incidents/r2dr2vhds70k.md) | critical | 2021-08-18 17:32 UTC | 2021-08-18 20:48 UTC | 3.3 h | resolved |
| [Login Issues](https://rewindex.com/company/pendo/incidents/dh2jd4q56hqh.md) | none | 2021-08-24 16:24 UTC | 2021-08-24 21:16 UTC | 4.9 h | resolved |
| [Email Outage](https://rewindex.com/company/pendo/incidents/18zh4hr3f7nw.md) | critical | 2021-08-26 22:05 UTC | 2021-08-26 23:44 UTC | 1.6 h | resolved |

## Cite this

Pendo posted 4 status incidents in August 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pendo/2021/08
- Citation: Pendo, “Pendo in August 2021” (2021-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pendo/2021/08 (CC BY 4.0).
- Markdown link: `[Pendo: Pendo in August 2021 (2021-08-01)](https://rewindex.com/company/pendo/2021/08)`


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Canonical: https://rewindex.com/company/pendo/2021/08 · Markdown: https://rewindex.com/company/pendo/2021/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:33:01.958Z