# Pendo in February 2020: incidents, uptime and changes

> Pendo in February 2020: 2 incidents on its status page (2 major or critical), 98.28% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Pendo’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pendo/2020/02
Last updated: 2020-03-01T00:00:00Z

- Incidents posted: 2 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1
- Uptime (vendor-reported): 98.28% free of major/critical incidents, 98.28% free of any incident; outage time 11 h 57 min, incident time 11 h 57 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2019](https://rewindex.com/company/pendo/2019/12.md) · Next: [April 2020](https://rewindex.com/company/pendo/2020/04.md) · [All months](https://rewindex.com/company/pendo/reports.md) · [Pendo](https://rewindex.com/company/pendo.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Application Outage](https://rewindex.com/company/pendo/incidents/kp4fb8lm38cb.md) | critical | 2020-02-06 17:52 UTC | 2020-02-06 20:39 UTC | 2.8 h | resolved |
| [Pendo Web Application Unreachable & Guide Deliverability](https://rewindex.com/company/pendo/incidents/g8nfbs1vdn69.md) | major | 2020-02-21 14:24 UTC | 2020-02-21 23:34 UTC | 9.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Application Outage](https://rewindex.com/company/pendo/incidents/kp4fb8lm38cb.md) | critical | 2020-02-06 17:52 UTC | 2020-02-06 20:39 UTC | 2.8 h | resolved |
| [Pendo Web Application Unreachable & Guide Deliverability](https://rewindex.com/company/pendo/incidents/g8nfbs1vdn69.md) | major | 2020-02-21 14:24 UTC | 2020-02-21 23:34 UTC | 9.2 h | resolved |

## Cite this

Pendo posted 2 status incidents in February 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pendo/2020/02
- Citation: Pendo, “Pendo in February 2020” (2020-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pendo/2020/02 (CC BY 4.0).
- Markdown link: `[Pendo: Pendo in February 2020 (2020-02-01)](https://rewindex.com/company/pendo/2020/02)`


---
Canonical: https://rewindex.com/company/pendo/2020/02 · Markdown: https://rewindex.com/company/pendo/2020/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:59:07.960Z