# PandaDoc: Users cannot add a new contact on a document

> PandaDoc status incident “Users cannot add a new contact on a document” on 2020-04-06: impact minor (vendor’s label), 2.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pandadoc/incidents/xyj4xzn4tx90
Last updated: 2020-04-06T23:15:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-04-06 21:07 UTC · Resolved: 2020-04-06 23:15 UTC · Duration: 2.1 h
- Updates: 1
- [Vendor status page: https://status.pandadoc.com/incidents/xyj4xzn4tx90](https://status.pandadoc.com/incidents/xyj4xzn4tx90)
- [Company: PandaDoc](https://rewindex.com/company/pandadoc.md)

## Timeline of updates

- **resolved** 2020-04-06 23:15 UTC: We’re all set! Users can now add new contacts on a document. If you experience any issues with this, please reach out to us at support@pandadoc.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by PandaDoc, started 2020-04-06 21:07 UTC, resolved after 2.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/pandadoc/incidents/xyj4xzn4tx90
- Citation: PandaDoc, “Users cannot add a new contact on a document” (2020-04-06 21:07 UTC). Archived by Rewindex: https://rewindex.com/company/pandadoc/incidents/xyj4xzn4tx90 (CC BY 4.0).
- Markdown link: `[PandaDoc: Users cannot add a new contact on a document (2020-04-06)](https://rewindex.com/company/pandadoc/incidents/xyj4xzn4tx90)`


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Canonical: https://rewindex.com/company/pandadoc/incidents/xyj4xzn4tx90 · Markdown: https://rewindex.com/company/pandadoc/incidents/xyj4xzn4tx90.md · JSON: https://rewindex.com/api/v1/companies/pandadoc/incidents/xyj4xzn4tx90 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:07:12.655Z