# PandaDoc: Slight Performance Degradation in Editor

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-06-09 00:17 UTC · Resolved: 2023-06-09 20:52 UTC · Duration: 21 h
- Updates: 13 · Affected components: Creating and editing documents
- [Vendor status page: https://stspg.io/q9yty5brzqr5](https://stspg.io/q9yty5brzqr5)
- [Company: PandaDoc](https://rewindex.com/company/pandadoc.md)

## Timeline of updates

- **identified** 2023-06-09 00:17 UTC: We’re experiencing slight performance degradation working with the content editor. The root cause has been identified and solution is in progress.
- **identified** 2023-06-09 01:01 UTC: We are continuing to work on a fix for this issue.
- **investigating** 2023-06-09 02:07 UTC: We’re on it! Our team has gotten to work resolving this issue to get you back on track as soon as possible. Please check back here for updates.
- **identified** 2023-06-09 02:29 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2023-06-09 03:27 UTC: We’ve identified the issue with slight performance degradation working with the content editor and are already working on a fix. We appreciate your patience and will post updates here as soon as possible. Stay tuned!
- **identified** 2023-06-09 05:20 UTC: We are continuing to work on a fix for this issue. Check back here for more updates.
- **identified** 2023-06-09 06:48 UTC: We are continuing to work on a fix for this issue. We appreciate your patience and will post updates here as soon as possible. Stay tuned!
- **identified** 2023-06-09 08:13 UTC: We are continuing to work on a fix for this issue. Check back here for more updates.
- **identified** 2023-06-09 09:20 UTC: We are continuing to work on a fix for this issue. We appreciate your patience and will post updates here as soon as possible. Stay tuned!
- **identified** 2023-06-09 10:16 UTC: We are continuing to work on a fix for this issue. Check back here for more updates.
- **identified** 2023-06-09 11:16 UTC: We are continuing to work on a fix for this issue. We appreciate your patience and will post updates here as soon as possible. Stay tuned!
- **monitoring** 2023-06-09 18:28 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2023-06-09 20:52 UTC: We're all set! Users can now create documents with no degradation. If you continue to experience any issues with this, please reach out to us at support@pandadoc.com.


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Canonical: https://rewindex.com/company/pandadoc/incidents/w42jq0rd92yh · Markdown: https://rewindex.com/company/pandadoc/incidents/w42jq0rd92yh.md · JSON: https://rewindex.com/api/v1/companies/pandadoc/incidents/w42jq0rd92yh · Generated 2026-10-18T12:42:39.965Z