# PandaDoc: Documents are having trouble loading with "Reconnecting" message

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-07-21 13:58 UTC · Resolved: 2022-07-21 15:11 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.pandadoc.com/incidents/rwwyhhnc3h39](https://status.pandadoc.com/incidents/rwwyhhnc3h39)
- [Company: PandaDoc](https://rewindex.com/company/pandadoc.md)

## Timeline of updates

- **resolved** 2022-07-21 15:11 UTC: We're all set! Users can now load Documents successfully. If you continue to experience any issues with this, please reach out to us at support@pandadoc.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/pandadoc/incidents/rwwyhhnc3h39 · Markdown: https://rewindex.com/company/pandadoc/incidents/rwwyhhnc3h39.md · JSON: https://rewindex.com/api/v1/companies/pandadoc/incidents/rwwyhhnc3h39 · Generated 2026-10-18T10:43:03.305Z