# PandaDoc: PandaDoc Chat support is unavailable.

> PandaDoc status incident “PandaDoc Chat support is unavailable.” on 2020-09-21: impact none (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pandadoc/incidents/rljmfdphfms4
Last updated: 2020-09-21T17:59:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-09-21 16:37 UTC · Resolved: 2020-09-21 17:59 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.pandadoc.com/incidents/rljmfdphfms4](https://status.pandadoc.com/incidents/rljmfdphfms4)
- [Company: PandaDoc](https://rewindex.com/company/pandadoc.md)

## Timeline of updates

- **resolved** 2020-09-21 17:59 UTC: Zendesk has posted an update and we can confirm that all systems are working again. PandaDoc clients should now be able to start a chat with us. Please refer to Zendesk's status page for more information and any further updates: https://status.zendesk.com/

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by PandaDoc, started 2020-09-21 16:37 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/pandadoc/incidents/rljmfdphfms4
- Citation: PandaDoc, “PandaDoc Chat support is unavailable.” (2020-09-21 16:37 UTC). Archived by Rewindex: https://rewindex.com/company/pandadoc/incidents/rljmfdphfms4 (CC BY 4.0).
- Markdown link: `[PandaDoc: PandaDoc Chat support is unavailable. (2020-09-21)](https://rewindex.com/company/pandadoc/incidents/rljmfdphfms4)`


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Canonical: https://rewindex.com/company/pandadoc/incidents/rljmfdphfms4 · Markdown: https://rewindex.com/company/pandadoc/incidents/rljmfdphfms4.md · JSON: https://rewindex.com/api/v1/companies/pandadoc/incidents/rljmfdphfms4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:17:29.018Z