# PandaDoc: PandaDoc is responding slowly / Templates not visible / Document creation may be affected

> PandaDoc status incident “PandaDoc is responding slowly / Templates not visible / Document creation may be affected” on 2026-04-30: impact none (vendor’s label), 29 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pandadoc/incidents/qj3wlfb4wnw4
Last updated: 2026-04-30T20:53:01Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-04-30 20:23 UTC · Resolved: 2026-04-30 20:53 UTC · Duration: 29 min
- Updates: 3 · Affected components: Public (recipient) view, US & Global - Public (recipient) view, Creating and editing documents, EU - Creating and editing documents, API, US & Global - API, EU - Website, Website, Uploading documents, US & Global - Uploading and downloading documents, Sending documents, US & Global - Sending and opening documents, US & Global - Website, Website, EU - Uploading and downloading documents, Uploading documents, API, EU - API, EU - Public (recipient) view, Public (recipient) view, EU - Sending and opening documents, Sending documents, Creating and editing documents, US & Global - Creating and editing documents
- [Vendor status page: https://stspg.io/lw6sg1v91brb](https://stspg.io/lw6sg1v91brb)
- [Company: PandaDoc](https://rewindex.com/company/pandadoc.md)

## Timeline of updates

- **investigating** 2026-04-30 20:23 UTC: We are currently investigating the issue.
- **monitoring** 2026-04-30 20:40 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-04-30 20:53 UTC: We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support).

## Cite this

Status incident (vendor impact label: none) posted by PandaDoc, started 2026-04-30 20:23 UTC, resolved after 29 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/pandadoc/incidents/qj3wlfb4wnw4
- Citation: PandaDoc, “PandaDoc is responding slowly / Templates not visible / Document creation may be affected” (2026-04-30 20:23 UTC). Archived by Rewindex: https://rewindex.com/company/pandadoc/incidents/qj3wlfb4wnw4 (CC BY 4.0).
- Markdown link: `[PandaDoc: PandaDoc is responding slowly / Templates not visible / Document creation may be affected (2026-04-30)](https://rewindex.com/company/pandadoc/incidents/qj3wlfb4wnw4)`


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Canonical: https://rewindex.com/company/pandadoc/incidents/qj3wlfb4wnw4 · Markdown: https://rewindex.com/company/pandadoc/incidents/qj3wlfb4wnw4.md · JSON: https://rewindex.com/api/v1/companies/pandadoc/incidents/qj3wlfb4wnw4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:22:19.600Z