# PandaDoc: PDF generation issue

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-03-16 22:09 UTC · Resolved: 2019-03-17 00:41 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.pandadoc.com/incidents/lmgsmdphr5s3](https://status.pandadoc.com/incidents/lmgsmdphr5s3)
- [Company: PandaDoc](https://rewindex.com/company/pandadoc.md)

## Timeline of updates

- **resolved** 2019-03-17 00:41 UTC: Our developers have fixed the PDF generation issue. It affected only PDF generation service, the main application was not affected. All completed documents are available now for download. Thank you for your patience while we were investigating and addressing this. We’re working to make sure this doesn’t happen again.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/pandadoc/incidents/lmgsmdphr5s3 · Markdown: https://rewindex.com/company/pandadoc/incidents/lmgsmdphr5s3.md · JSON: https://rewindex.com/api/v1/companies/pandadoc/incidents/lmgsmdphr5s3 · Generated 2026-10-18T11:48:58.909Z