# PandaDoc: Application is loading slowly

> PandaDoc status incident “Application is loading slowly” on 2024-09-17: impact minor (vendor’s label), 33 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pandadoc/incidents/flwkrhsr7y4r
Last updated: 2024-09-17T16:35:04Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-17 16:01 UTC · Resolved: 2024-09-17 16:35 UTC · Duration: 33 min
- Updates: 4 · Affected components: Public (recipient) view, US & Global - Public (recipient) view, Uploading documents, US & Global - Uploading and downloading documents, Sending documents, US & Global - Sending and opening documents, US & Global - Web application, Web application, Creating and editing documents, US & Global - Creating and editing documents, Signup, US & Global - Signup
- [Vendor status page: https://stspg.io/j8ss7p97rpc5](https://stspg.io/j8ss7p97rpc5)
- [Company: PandaDoc](https://rewindex.com/company/pandadoc.md)

## Timeline of updates

- **investigating** 2024-09-17 16:01 UTC: We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved.
- **investigating** 2024-09-17 16:09 UTC: We’re on it! Our team has gotten to work resolving this issue to get you back on track as soon as possible. Please check back here for updates.
- **monitoring** 2024-09-17 16:24 UTC: PandaDoc users should now be able to use the application normally. We're still monitoring the application performance and will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved.
- **resolved** 2024-09-17 16:35 UTC: We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience any issues with this, please reach out to us at support@pandadoc.com.

## Cite this

Status incident (vendor impact label: minor) posted by PandaDoc, started 2024-09-17 16:01 UTC, resolved after 33 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/pandadoc/incidents/flwkrhsr7y4r
- Citation: PandaDoc, “Application is loading slowly” (2024-09-17 16:01 UTC). Archived by Rewindex: https://rewindex.com/company/pandadoc/incidents/flwkrhsr7y4r (CC BY 4.0).
- Markdown link: `[PandaDoc: Application is loading slowly (2024-09-17)](https://rewindex.com/company/pandadoc/incidents/flwkrhsr7y4r)`


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Canonical: https://rewindex.com/company/pandadoc/incidents/flwkrhsr7y4r · Markdown: https://rewindex.com/company/pandadoc/incidents/flwkrhsr7y4r.md · JSON: https://rewindex.com/api/v1/companies/pandadoc/incidents/flwkrhsr7y4r · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:12:43.070Z