# PandaDoc: AWS incident: application is down

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-12-15 16:08 UTC · Resolved: 2021-12-15 16:42 UTC · Duration: 34 min
- Updates: 1
- [Vendor status page: https://status.pandadoc.com/incidents/c3dpmgk916s3](https://status.pandadoc.com/incidents/c3dpmgk916s3)
- [Company: PandaDoc](https://rewindex.com/company/pandadoc.md)

## Timeline of updates

- **resolved** 2021-12-15 16:42 UTC: We’re all set! PandaDoc services are available. If you experience any issues with this, please reach out to us at support@pandadoc.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/pandadoc/incidents/c3dpmgk916s3 · Markdown: https://rewindex.com/company/pandadoc/incidents/c3dpmgk916s3.md · JSON: https://rewindex.com/api/v1/companies/pandadoc/incidents/c3dpmgk916s3 · Generated 2026-10-18T12:40:30.784Z