# PandaDoc: PandaDoc Chat support is partially unavailable.

> PandaDoc status incident “PandaDoc Chat support is partially unavailable.” on 2021-02-01: impact none (vendor’s label), 51 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pandadoc/incidents/b57tygmxv90l
Last updated: 2021-02-01T12:39:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-02-01 11:48 UTC · Resolved: 2021-02-01 12:39 UTC · Duration: 51 min
- Updates: 1
- [Vendor status page: https://status.pandadoc.com/incidents/b57tygmxv90l](https://status.pandadoc.com/incidents/b57tygmxv90l)
- [Company: PandaDoc](https://rewindex.com/company/pandadoc.md)

## Timeline of updates

- **resolved** 2021-02-01 12:39 UTC: Zendesk has posted an update and we can confirm that all systems are working again. PandaDoc clients should now be able to start a chat with us. Please refer to Zendesk's status page for more information and any further updates: https://status.zendesk.com/

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by PandaDoc, started 2021-02-01 11:48 UTC, resolved after 51 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/pandadoc/incidents/b57tygmxv90l
- Citation: PandaDoc, “PandaDoc Chat support is partially unavailable.” (2021-02-01 11:48 UTC). Archived by Rewindex: https://rewindex.com/company/pandadoc/incidents/b57tygmxv90l (CC BY 4.0).
- Markdown link: `[PandaDoc: PandaDoc Chat support is partially unavailable. (2021-02-01)](https://rewindex.com/company/pandadoc/incidents/b57tygmxv90l)`


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Canonical: https://rewindex.com/company/pandadoc/incidents/b57tygmxv90l · Markdown: https://rewindex.com/company/pandadoc/incidents/b57tygmxv90l.md · JSON: https://rewindex.com/api/v1/companies/pandadoc/incidents/b57tygmxv90l · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:19:17.975Z