# PandaDoc: Performance degradation of PandaDoc app

> PandaDoc status incident “Performance degradation of PandaDoc app” on 2024-12-17: impact minor (vendor’s label), 46 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pandadoc/incidents/9zgjy6c2cnp9
Last updated: 2024-12-17T16:44:39Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-12-17 15:58 UTC · Resolved: 2024-12-17 16:44 UTC · Duration: 46 min
- Updates: 3 · Affected components: US & Global - Website, Website
- [Vendor status page: https://stspg.io/plspqh1crb71](https://stspg.io/plspqh1crb71)
- [Company: PandaDoc](https://rewindex.com/company/pandadoc.md)

## Timeline of updates

- **investigating** 2024-12-17 15:58 UTC: We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved.
- **monitoring** 2024-12-17 16:10 UTC: We have resolved the issue and PandaDoc users should now be able to use the application normally. We're still monitoring the application performance and will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved.
- **resolved** 2024-12-17 16:44 UTC: We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support).

## Cite this

Status incident (vendor impact label: minor) posted by PandaDoc, started 2024-12-17 15:58 UTC, resolved after 46 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/pandadoc/incidents/9zgjy6c2cnp9
- Citation: PandaDoc, “Performance degradation of PandaDoc app” (2024-12-17 15:58 UTC). Archived by Rewindex: https://rewindex.com/company/pandadoc/incidents/9zgjy6c2cnp9 (CC BY 4.0).
- Markdown link: `[PandaDoc: Performance degradation of PandaDoc app (2024-12-17)](https://rewindex.com/company/pandadoc/incidents/9zgjy6c2cnp9)`


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Canonical: https://rewindex.com/company/pandadoc/incidents/9zgjy6c2cnp9 · Markdown: https://rewindex.com/company/pandadoc/incidents/9zgjy6c2cnp9.md · JSON: https://rewindex.com/api/v1/companies/pandadoc/incidents/9zgjy6c2cnp9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:01:29.707Z