# PandaDoc: issue with the documents opening/downloading

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-06-06 15:23 UTC · Resolved: 2021-06-06 15:53 UTC · Duration: 30 min
- Updates: 1
- [Vendor status page: https://status.pandadoc.com/incidents/6750r4hf4sb5](https://status.pandadoc.com/incidents/6750r4hf4sb5)
- [Company: PandaDoc](https://rewindex.com/company/pandadoc.md)

## Timeline of updates

- **resolved** 2021-06-06 15:53 UTC: We’re all set! Users can now send and open documents including upload and download. If you experience any issues with this, please reach out to us at support@pandadoc.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/pandadoc/incidents/6750r4hf4sb5 · Markdown: https://rewindex.com/company/pandadoc/incidents/6750r4hf4sb5.md · JSON: https://rewindex.com/api/v1/companies/pandadoc/incidents/6750r4hf4sb5 · Generated 2026-10-18T09:58:34.728Z