# PandaDoc: Issue with downloading completed documents

> PandaDoc status incident “Issue with downloading completed documents” on 2020-06-30: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pandadoc/incidents/5hlt1fb3t7nn
Last updated: 2020-06-30T19:10:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-06-30 19:10 UTC · Resolved: 2020-06-30 19:10 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.pandadoc.com/incidents/5hlt1fb3t7nn](https://status.pandadoc.com/incidents/5hlt1fb3t7nn)
- [Company: PandaDoc](https://rewindex.com/company/pandadoc.md)

## Timeline of updates

- **resolved** 2020-06-30 19:10 UTC: We had an issue with downloading completed documents in PDF from 11.15 a.m. to 11.50 a.m. PST which has been resolved now. Public API users have been affected as well. If you are still experiencing issues with downloading completed documents in PDF, please reach out to us at support@pandadoc.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by PandaDoc, started 2020-06-30 19:10 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/pandadoc/incidents/5hlt1fb3t7nn
- Citation: PandaDoc, “Issue with downloading completed documents” (2020-06-30 19:10 UTC). Archived by Rewindex: https://rewindex.com/company/pandadoc/incidents/5hlt1fb3t7nn (CC BY 4.0).
- Markdown link: `[PandaDoc: Issue with downloading completed documents (2020-06-30)](https://rewindex.com/company/pandadoc/incidents/5hlt1fb3t7nn)`


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Canonical: https://rewindex.com/company/pandadoc/incidents/5hlt1fb3t7nn · Markdown: https://rewindex.com/company/pandadoc/incidents/5hlt1fb3t7nn.md · JSON: https://rewindex.com/api/v1/companies/pandadoc/incidents/5hlt1fb3t7nn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:06:06.622Z