# PandaDoc: Support messenger outage

> PandaDoc status incident “Support messenger outage” on 2026-01-09: impact none (vendor’s label), 30 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pandadoc/incidents/5c15dq202dh0
Last updated: 2026-01-09T21:26:20Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-01-09 20:56 UTC · Resolved: 2026-01-09 21:26 UTC · Duration: 30 min
- Updates: 2
- [Vendor status page: https://stspg.io/42vcd3vyc3rc](https://stspg.io/42vcd3vyc3rc)
- [Company: PandaDoc](https://rewindex.com/company/pandadoc.md)

## Timeline of updates

- **investigating** 2026-01-09 20:56 UTC: We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved. Customers currently cannot reach support, and the support team is unable to respond.
- **resolved** 2026-01-09 21:26 UTC: We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support).

## Cite this

Status incident (vendor impact label: none) posted by PandaDoc, started 2026-01-09 20:56 UTC, resolved after 30 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/pandadoc/incidents/5c15dq202dh0
- Citation: PandaDoc, “Support messenger outage” (2026-01-09 20:56 UTC). Archived by Rewindex: https://rewindex.com/company/pandadoc/incidents/5c15dq202dh0 (CC BY 4.0).
- Markdown link: `[PandaDoc: Support messenger outage (2026-01-09)](https://rewindex.com/company/pandadoc/incidents/5c15dq202dh0)`


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Canonical: https://rewindex.com/company/pandadoc/incidents/5c15dq202dh0 · Markdown: https://rewindex.com/company/pandadoc/incidents/5c15dq202dh0.md · JSON: https://rewindex.com/api/v1/companies/pandadoc/incidents/5c15dq202dh0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:50:43.364Z