# PandaDoc: Issue with .Docx file Imports

> PandaDoc status incident “Issue with .Docx file Imports” on 2021-03-17: impact minor (vendor’s label), 30 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pandadoc/incidents/36cm17hj4x0z
Last updated: 2021-03-17T16:05:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-03-17 15:35 UTC · Resolved: 2021-03-17 16:05 UTC · Duration: 30 min
- Updates: 1
- [Vendor status page: https://status.pandadoc.com/incidents/36cm17hj4x0z](https://status.pandadoc.com/incidents/36cm17hj4x0z)
- [Company: PandaDoc](https://rewindex.com/company/pandadoc.md)

## Timeline of updates

- **resolved** 2021-03-17 16:05 UTC: We’re all set! Users can now import doc.x files. If you experience any issues with this, please reach out to us at support@pandadoc.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by PandaDoc, started 2021-03-17 15:35 UTC, resolved after 30 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/pandadoc/incidents/36cm17hj4x0z
- Citation: PandaDoc, “Issue with .Docx file Imports” (2021-03-17 15:35 UTC). Archived by Rewindex: https://rewindex.com/company/pandadoc/incidents/36cm17hj4x0z (CC BY 4.0).
- Markdown link: `[PandaDoc: Issue with .Docx file Imports (2021-03-17)](https://rewindex.com/company/pandadoc/incidents/36cm17hj4x0z)`


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Canonical: https://rewindex.com/company/pandadoc/incidents/36cm17hj4x0z · Markdown: https://rewindex.com/company/pandadoc/incidents/36cm17hj4x0z.md · JSON: https://rewindex.com/api/v1/companies/pandadoc/incidents/36cm17hj4x0z · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:09:07.934Z