# PandaDoc in September 2023: incidents, uptime and changes

> PandaDoc in September 2023: 2 incidents on its status page (1 major or critical), 99.86% free of major or critical incidents (vendor-reported). From Rewindex’s archive of PandaDoc’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pandadoc/2023/09
Last updated: 2023-10-01T00:00:00Z

- Incidents posted: 2 (major/critical: 1) · Maintenance: 0
- By vendor impact label: critical 1, minor 1
- Uptime (vendor-reported): 99.86% free of major/critical incidents, 99.52% free of any incident; outage time 58 min, incident time 3 h 27 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2023](https://rewindex.com/company/pandadoc/2023/07.md) · Next: [October 2023](https://rewindex.com/company/pandadoc/2023/10.md) · [All months](https://rewindex.com/company/pandadoc/reports.md) · [PandaDoc](https://rewindex.com/company/pandadoc.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [API Outage](https://rewindex.com/company/pandadoc/incidents/s4k9tybcrk2y.md) | critical | 2023-09-26 18:29 UTC | 2023-09-26 19:27 UTC | 58 min | postmortem |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [API Outage](https://rewindex.com/company/pandadoc/incidents/s4k9tybcrk2y.md) | critical | 2023-09-26 18:29 UTC | 2023-09-26 19:27 UTC | 58 min | postmortem |
| [Document Creation, Sending, and Viewing](https://rewindex.com/company/pandadoc/incidents/70rl40n8308c.md) | minor | 2023-09-27 15:51 UTC | 2023-09-27 18:19 UTC | 2.5 h | resolved |

## Cite this

PandaDoc posted 2 status incidents in September 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pandadoc/2023/09
- Citation: PandaDoc, “PandaDoc in September 2023” (2023-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pandadoc/2023/09 (CC BY 4.0).
- Markdown link: `[PandaDoc: PandaDoc in September 2023 (2023-09-01)](https://rewindex.com/company/pandadoc/2023/09)`


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Canonical: https://rewindex.com/company/pandadoc/2023/09 · Markdown: https://rewindex.com/company/pandadoc/2023/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:35:24.472Z