# PandaDoc in April 2023: incidents, uptime and changes

> PandaDoc in April 2023: 2 incidents on its status page (2 major or critical), 98.20% free of major or critical incidents (vendor-reported). From Rewindex’s archive of PandaDoc’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pandadoc/2023/04
Last updated: 2023-05-01T00:00:00Z

- Incidents posted: 2 (major/critical: 2) · Maintenance: 1
- By vendor impact label: critical 1, major 1
- Uptime (vendor-reported): 98.20% free of major/critical incidents, 98.20% free of any incident; outage time 12 h 57 min, incident time 12 h 57 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2023](https://rewindex.com/company/pandadoc/2023/03.md) · Next: [May 2023](https://rewindex.com/company/pandadoc/2023/05.md) · [All months](https://rewindex.com/company/pandadoc/reports.md) · [PandaDoc](https://rewindex.com/company/pandadoc.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Public API is down](https://rewindex.com/company/pandadoc/incidents/dkcdvl3nmz5g.md) | critical | 2023-04-07 21:01 UTC | 2023-04-08 09:23 UTC | 12 h | postmortem |
| [PandaDoc performance: catalog CSV import](https://rewindex.com/company/pandadoc/incidents/l7yx2yl8ln2b.md) | major | 2023-04-27 16:04 UTC | 2023-04-27 16:39 UTC | 34 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Public API is down](https://rewindex.com/company/pandadoc/incidents/dkcdvl3nmz5g.md) | critical | 2023-04-07 21:01 UTC | 2023-04-08 09:23 UTC | 12 h | postmortem |
| [PandaDoc performance: catalog CSV import](https://rewindex.com/company/pandadoc/incidents/l7yx2yl8ln2b.md) | major | 2023-04-27 16:04 UTC | 2023-04-27 16:39 UTC | 34 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] PandaDoc Infrastructure maintenance](https://rewindex.com/company/pandadoc/incidents/yrm1r80c2qxw.md) | maintenance | 2023-04-23 07:00 UTC | 2023-04-23 11:00 UTC | 4.0 h | resolved |

## Cite this

PandaDoc posted 2 status incidents in April 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pandadoc/2023/04
- Citation: PandaDoc, “PandaDoc in April 2023” (2023-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pandadoc/2023/04 (CC BY 4.0).
- Markdown link: `[PandaDoc: PandaDoc in April 2023 (2023-04-01)](https://rewindex.com/company/pandadoc/2023/04)`


---
Canonical: https://rewindex.com/company/pandadoc/2023/04 · Markdown: https://rewindex.com/company/pandadoc/2023/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:21:34.715Z