# PandaDoc in February 2022: incidents, uptime and changes

> PandaDoc in February 2022: 11 incidents on its status page (6 major or critical), 99.43% free of major or critical incidents (vendor-reported). From Rewindex’s archive of PandaDoc’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pandadoc/2022/02
Last updated: 2022-03-01T00:00:00Z

- Incidents posted: 11 (major/critical: 6) · Maintenance: 0
- By vendor impact label: critical 3, major 3, minor 4, none 1
- Uptime (vendor-reported): 99.43% free of major/critical incidents, 98.38% free of any incident; outage time 3 h 47 min, incident time 10 h 52 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2022](https://rewindex.com/company/pandadoc/2022/01.md) · Next: [March 2022](https://rewindex.com/company/pandadoc/2022/03.md) · [All months](https://rewindex.com/company/pandadoc/reports.md) · [PandaDoc](https://rewindex.com/company/pandadoc.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unable to send documents](https://rewindex.com/company/pandadoc/incidents/h0bm0bhp5b63.md) | critical | 2022-02-15 22:16 UTC | 2022-02-15 22:40 UTC | 24 min | resolved |
| [Unable to Generate PDF.](https://rewindex.com/company/pandadoc/incidents/jjmgk16g0gmk.md) | critical | 2022-02-21 15:59 UTC | 2022-02-21 16:36 UTC | 37 min | resolved |
| [Our email delivery system is down](https://rewindex.com/company/pandadoc/incidents/241zq5hgksyg.md) | critical | 2022-02-21 18:25 UTC | 2022-02-21 19:31 UTC | 1.1 h | resolved |
| [Unable to create document using the "create document" button.](https://rewindex.com/company/pandadoc/incidents/dwbjd9x1cxp9.md) | major | 2022-02-03 18:24 UTC | 2022-02-03 18:56 UTC | 32 min | resolved |
| [Application loading issue](https://rewindex.com/company/pandadoc/incidents/8ymcwhslk6my.md) | major | 2022-02-15 15:48 UTC | 2022-02-15 16:23 UTC | 35 min | resolved |
| [Document/Template editting: yellow warnings](https://rewindex.com/company/pandadoc/incidents/9xw9k8tgfwct.md) | major | 2022-02-15 19:34 UTC | 2022-02-15 20:07 UTC | 33 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unable to create document using the "create document" button.](https://rewindex.com/company/pandadoc/incidents/dwbjd9x1cxp9.md) | major | 2022-02-03 18:24 UTC | 2022-02-03 18:56 UTC | 32 min | resolved |
| [Users can not remove recipients from draft documents](https://rewindex.com/company/pandadoc/incidents/bbkm6gvm305p.md) | minor | 2022-02-07 12:26 UTC | 2022-02-07 12:54 UTC | 28 min | resolved |
| [PipeDrive integration error](https://rewindex.com/company/pandadoc/incidents/0rcyln7tvqnm.md) | minor | 2022-02-07 14:49 UTC | 2022-02-07 19:01 UTC | 4.2 h | resolved |
| [Users can't fill in forms/ grand total can't be changed](https://rewindex.com/company/pandadoc/incidents/8cjlstzrj1lb.md) | minor | 2022-02-07 21:32 UTC | 2022-02-07 23:31 UTC | 2.0 h | resolved |
| [Recurly Down](https://rewindex.com/company/pandadoc/incidents/42836lrkh8jg.md) | none | 2022-02-08 21:29 UTC | 2022-02-09 21:01 UTC | 24 h | resolved |
| [Application loading issue](https://rewindex.com/company/pandadoc/incidents/8ymcwhslk6my.md) | major | 2022-02-15 15:48 UTC | 2022-02-15 16:23 UTC | 35 min | resolved |
| [Document/Template editting: yellow warnings](https://rewindex.com/company/pandadoc/incidents/9xw9k8tgfwct.md) | major | 2022-02-15 19:34 UTC | 2022-02-15 20:07 UTC | 33 min | resolved |
| [Unable to send documents](https://rewindex.com/company/pandadoc/incidents/h0bm0bhp5b63.md) | critical | 2022-02-15 22:16 UTC | 2022-02-15 22:40 UTC | 24 min | resolved |
| [Unable to Generate PDF.](https://rewindex.com/company/pandadoc/incidents/jjmgk16g0gmk.md) | critical | 2022-02-21 15:59 UTC | 2022-02-21 16:36 UTC | 37 min | resolved |
| [Our email delivery system is down](https://rewindex.com/company/pandadoc/incidents/241zq5hgksyg.md) | critical | 2022-02-21 18:25 UTC | 2022-02-21 19:31 UTC | 1.1 h | resolved |
| [Unable to create document using the "create document" button.](https://rewindex.com/company/pandadoc/incidents/zxmjdbq3khc6.md) | minor | 2022-02-22 17:21 UTC | 2022-02-22 17:47 UTC | 26 min | resolved |

## Cite this

PandaDoc posted 11 status incidents in February 2022 (6 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pandadoc/2022/02
- Citation: PandaDoc, “PandaDoc in February 2022” (2022-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pandadoc/2022/02 (CC BY 4.0).
- Markdown link: `[PandaDoc: PandaDoc in February 2022 (2022-02-01)](https://rewindex.com/company/pandadoc/2022/02)`


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Canonical: https://rewindex.com/company/pandadoc/2022/02 · Markdown: https://rewindex.com/company/pandadoc/2022/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:25:40.186Z