# PandaDoc in October 2021: incidents, uptime and changes

> PandaDoc in October 2021: 2 incidents on its status page (1 major or critical), 99.76% free of major or critical incidents (vendor-reported). From Rewindex’s archive of PandaDoc’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pandadoc/2021/10
Last updated: 2021-11-01T00:00:00Z

- Incidents posted: 2 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 1
- Uptime (vendor-reported): 99.76% free of major/critical incidents, 99.59% free of any incident; outage time 1 h 45 min, incident time 3 h 1 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2021](https://rewindex.com/company/pandadoc/2021/09.md) · Next: [November 2021](https://rewindex.com/company/pandadoc/2021/11.md) · [All months](https://rewindex.com/company/pandadoc/reports.md) · [PandaDoc](https://rewindex.com/company/pandadoc.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [“ERR\_SSL\_PROTOCOL\_ERROR” When Accessing PandaDoc App](https://rewindex.com/company/pandadoc/incidents/wcjcx3l11pnf.md) | major | 2021-10-18 22:10 UTC | 2021-10-18 23:55 UTC | 1.8 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issues with PDF download](https://rewindex.com/company/pandadoc/incidents/727wj154jvqw.md) | minor | 2021-10-05 16:13 UTC | 2021-10-05 17:29 UTC | 1.3 h | resolved |
| [“ERR\_SSL\_PROTOCOL\_ERROR” When Accessing PandaDoc App](https://rewindex.com/company/pandadoc/incidents/wcjcx3l11pnf.md) | major | 2021-10-18 22:10 UTC | 2021-10-18 23:55 UTC | 1.8 h | resolved |

## Cite this

PandaDoc posted 2 status incidents in October 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pandadoc/2021/10
- Citation: PandaDoc, “PandaDoc in October 2021” (2021-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pandadoc/2021/10 (CC BY 4.0).
- Markdown link: `[PandaDoc: PandaDoc in October 2021 (2021-10-01)](https://rewindex.com/company/pandadoc/2021/10)`


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Canonical: https://rewindex.com/company/pandadoc/2021/10 · Markdown: https://rewindex.com/company/pandadoc/2021/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:11:00.055Z