# PandaDoc in July 2021: incidents, uptime and changes

> PandaDoc in July 2021: 3 incidents on its status page (2 major or critical), 99.54% free of major or critical incidents (vendor-reported). From Rewindex’s archive of PandaDoc’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pandadoc/2021/07
Last updated: 2021-08-01T00:00:00Z

- Incidents posted: 3 (major/critical: 2) · Maintenance: 4
- By vendor impact label: major 2, minor 1
- Uptime (vendor-reported): 99.54% free of major/critical incidents, 99.44% free of any incident; outage time 3 h 23 min, incident time 4 h 9 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2021](https://rewindex.com/company/pandadoc/2021/06.md) · Next: [August 2021](https://rewindex.com/company/pandadoc/2021/08.md) · [All months](https://rewindex.com/company/pandadoc/reports.md) · [PandaDoc](https://rewindex.com/company/pandadoc.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Changes to the document not being saved](https://rewindex.com/company/pandadoc/incidents/xhf6w2j7d567.md) | major | 2021-07-09 13:08 UTC | 2021-07-09 15:32 UTC | 2.4 h | resolved |
| [Document links not opening](https://rewindex.com/company/pandadoc/incidents/dlxp88d2tgjt.md) | major | 2021-07-28 12:59 UTC | 2021-07-28 13:58 UTC | 59 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Changes to the document not being saved](https://rewindex.com/company/pandadoc/incidents/xhf6w2j7d567.md) | major | 2021-07-09 13:08 UTC | 2021-07-09 15:32 UTC | 2.4 h | resolved |
| [Issues with PDF generation](https://rewindex.com/company/pandadoc/incidents/g8h9rkwy3dfs.md) | minor | 2021-07-13 19:35 UTC | 2021-07-13 20:21 UTC | 46 min | resolved |
| [Document links not opening](https://rewindex.com/company/pandadoc/incidents/dlxp88d2tgjt.md) | major | 2021-07-28 12:59 UTC | 2021-07-28 13:58 UTC | 59 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] PandaDoc databases upgrade maintenance.](https://rewindex.com/company/pandadoc/incidents/4jh2s3czygfd.md) | maintenance | 2021-07-04 07:00 UTC | 2021-07-04 11:07 UTC | 4.1 h | resolved |
| [\[Scheduled\] PandaDoc databases upgrade maintenance](https://rewindex.com/company/pandadoc/incidents/53c24xc237dl.md) | maintenance | 2021-07-11 07:01 UTC | 2021-07-11 10:04 UTC | 3.0 h | resolved |
| [\[Scheduled\] PandaDoc databases upgrade maintenance](https://rewindex.com/company/pandadoc/incidents/017xxmv8g98w.md) | maintenance | 2021-07-18 07:01 UTC | 2021-07-18 09:46 UTC | 2.8 h | resolved |
| [\[Scheduled\] PandaDoc databases upgrade maintenance](https://rewindex.com/company/pandadoc/incidents/wjjph5yrv2fd.md) | maintenance | 2021-07-25 07:03 UTC | 2021-07-25 11:12 UTC | 4.2 h | resolved |

## Cite this

PandaDoc posted 3 status incidents in July 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pandadoc/2021/07
- Citation: PandaDoc, “PandaDoc in July 2021” (2021-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pandadoc/2021/07 (CC BY 4.0).
- Markdown link: `[PandaDoc: PandaDoc in July 2021 (2021-07-01)](https://rewindex.com/company/pandadoc/2021/07)`


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Canonical: https://rewindex.com/company/pandadoc/2021/07 · Markdown: https://rewindex.com/company/pandadoc/2021/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:53:05.057Z