# PandaDoc in May 2021: incidents, uptime and changes

> PandaDoc in May 2021: 1 incident on its status page (1 major or critical), 99.87% free of major or critical incidents (vendor-reported). From Rewindex’s archive of PandaDoc’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pandadoc/2021/05
Last updated: 2021-06-01T00:00:00Z

- Incidents posted: 1 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1
- Uptime (vendor-reported): 99.87% free of major/critical incidents, 99.87% free of any incident; outage time 57 min, incident time 57 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2021](https://rewindex.com/company/pandadoc/2021/04.md) · Next: [June 2021](https://rewindex.com/company/pandadoc/2021/06.md) · [All months](https://rewindex.com/company/pandadoc/reports.md) · [PandaDoc](https://rewindex.com/company/pandadoc.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue with completed documents downloading](https://rewindex.com/company/pandadoc/incidents/8742g4d90v71.md) | major | 2021-05-28 16:20 UTC | 2021-05-28 17:17 UTC | 57 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue with completed documents downloading](https://rewindex.com/company/pandadoc/incidents/8742g4d90v71.md) | major | 2021-05-28 16:20 UTC | 2021-05-28 17:17 UTC | 57 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Upgrade production kubernetes cluster](https://rewindex.com/company/pandadoc/incidents/hdy49784mz3h.md) | maintenance | 2021-05-16 21:01 UTC | 2021-05-17 00:00 UTC | 3.0 h | resolved |

## Cite this

PandaDoc posted 1 status incident in May 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pandadoc/2021/05
- Citation: PandaDoc, “PandaDoc in May 2021” (2021-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pandadoc/2021/05 (CC BY 4.0).
- Markdown link: `[PandaDoc: PandaDoc in May 2021 (2021-05-01)](https://rewindex.com/company/pandadoc/2021/05)`


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Canonical: https://rewindex.com/company/pandadoc/2021/05 · Markdown: https://rewindex.com/company/pandadoc/2021/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:10:57.652Z