# PandaDoc in September 2020: incidents, uptime and changes

> PandaDoc in September 2020: 6 incidents on its status page (1 major or critical), 99.79% free of major or critical incidents (vendor-reported). From Rewindex’s archive of PandaDoc’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pandadoc/2020/09
Last updated: 2020-10-01T00:00:00Z

- Incidents posted: 6 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 4, none 1
- Uptime (vendor-reported): 99.79% free of major/critical incidents, 98.92% free of any incident; outage time 1 h 29 min, incident time 7 h 44 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2020](https://rewindex.com/company/pandadoc/2020/08.md) · Next: [October 2020](https://rewindex.com/company/pandadoc/2020/10.md) · [All months](https://rewindex.com/company/pandadoc/reports.md) · [PandaDoc](https://rewindex.com/company/pandadoc.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [PandaDoc Documents not being received](https://rewindex.com/company/pandadoc/incidents/md8qqndlwk8t.md) | major | 2020-09-17 17:30 UTC | 2020-09-17 18:59 UTC | 1.5 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Degradation in the Application](https://rewindex.com/company/pandadoc/incidents/mfbrx99qtzdd.md) | minor | 2020-09-03 06:11 UTC | 2020-09-03 08:56 UTC | 2.8 h | resolved |
| [Issue with the PandaDoc HubSpot integration](https://rewindex.com/company/pandadoc/incidents/w3s5tr65zdsw.md) | minor | 2020-09-15 18:32 UTC | 2020-09-15 19:50 UTC | 1.3 h | resolved |
| [Issue with the HubSpot integration](https://rewindex.com/company/pandadoc/incidents/468f8bq45x29.md) | minor | 2020-09-16 17:42 UTC | 2020-09-16 19:43 UTC | 2.0 h | resolved |
| [PandaDoc Documents not being received](https://rewindex.com/company/pandadoc/incidents/md8qqndlwk8t.md) | major | 2020-09-17 17:30 UTC | 2020-09-17 18:59 UTC | 1.5 h | resolved |
| [PandaDoc Chat support is unavailable.](https://rewindex.com/company/pandadoc/incidents/rljmfdphfms4.md) | none | 2020-09-21 16:37 UTC | 2020-09-21 17:59 UTC | 1.4 h | resolved |
| [Issue with PDF download in PandaDoc](https://rewindex.com/company/pandadoc/incidents/9kmydq17qvbr.md) | minor | 2020-09-24 21:29 UTC | 2020-09-24 21:40 UTC | 11 min | resolved |

## Cite this

PandaDoc posted 6 status incidents in September 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pandadoc/2020/09
- Citation: PandaDoc, “PandaDoc in September 2020” (2020-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pandadoc/2020/09 (CC BY 4.0).
- Markdown link: `[PandaDoc: PandaDoc in September 2020 (2020-09-01)](https://rewindex.com/company/pandadoc/2020/09)`


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Canonical: https://rewindex.com/company/pandadoc/2020/09 · Markdown: https://rewindex.com/company/pandadoc/2020/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:47:53.275Z