# PandaDoc in August 2020: incidents, uptime and changes

> PandaDoc in August 2020: 3 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of PandaDoc’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pandadoc/2020/08
Last updated: 2020-09-01T00:00:00Z

- Incidents posted: 3 (major/critical: 0) · Maintenance: 1
- By vendor impact label: minor 2, none 1
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.53% free of any incident; outage time 0 min, incident time 3 h 28 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2020](https://rewindex.com/company/pandadoc/2020/07.md) · Next: [September 2020](https://rewindex.com/company/pandadoc/2020/09.md) · [All months](https://rewindex.com/company/pandadoc/reports.md) · [PandaDoc](https://rewindex.com/company/pandadoc.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Downloading completed documents.](https://rewindex.com/company/pandadoc/incidents/vb3mlgmgr4fk.md) | minor | 2020-08-12 21:11 UTC | 2020-08-12 23:21 UTC | 2.2 h | resolved |
| [Delay in email responses from PandaDoc Support.](https://rewindex.com/company/pandadoc/incidents/nb6jfbl0vg55.md) | none | 2020-08-21 15:10 UTC | 2020-08-21 15:46 UTC | 36 min | resolved |
| [Degradation of performance in PandaDoc](https://rewindex.com/company/pandadoc/incidents/g2fm9kmbvvjf.md) | minor | 2020-08-24 15:59 UTC | 2020-08-24 17:17 UTC | 1.3 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] PandaDoc app database maintenance](https://rewindex.com/company/pandadoc/incidents/d6j18869xcjv.md) | maintenance | 2020-08-29 06:59 UTC | 2020-08-29 08:35 UTC | 1.6 h | resolved |

## Cite this

PandaDoc posted 3 status incidents in August 2020 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pandadoc/2020/08
- Citation: PandaDoc, “PandaDoc in August 2020” (2020-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pandadoc/2020/08 (CC BY 4.0).
- Markdown link: `[PandaDoc: PandaDoc in August 2020 (2020-08-01)](https://rewindex.com/company/pandadoc/2020/08)`


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Canonical: https://rewindex.com/company/pandadoc/2020/08 · Markdown: https://rewindex.com/company/pandadoc/2020/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:00:18.696Z