# Paddle: Issue affecting metrics and reporting in the seller dashboard

- Impact (vendor’s label): minor
- Status: identified · edited after publishing
- Started: 2026-10-21 20:04 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 1 · Affected components: Production - Billing
- [Vendor status page: https://paddlestatus.com/incidents/01M5G11STZ2TKFST0N8R6PMR6E](https://paddlestatus.com/incidents/01M5G11STZ2TKFST0N8R6PMR6E)
- [Company: Paddle](https://rewindex.com/company/paddle.md)

## Timeline of updates

- **identified** 2026-10-21 20:04 UTC _(edited after publishing)_: We have identified the issue affecting metrics and reporting in the seller dashboard, which began around 19:37 UTC, due to an outage with a third party provider. We will update the status once the issue has been resolved. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at sellers@paddle.com.

## Rewindex changes for this incident

- 2026-10-21 21:43 UTC: [Incident silently edited: Issue affecting metrics and reporting in the seller dashboard](https://rewindex.com/change/r9d58298c304e40.md)


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Canonical: https://rewindex.com/company/paddle/incidents/01M5G11STZ2TKFST0N8R6PMR6E · Markdown: https://rewindex.com/company/paddle/incidents/01M5G11STZ2TKFST0N8R6PMR6E.md · JSON: https://rewindex.com/api/v1/companies/paddle/incidents/01M5G11STZ2TKFST0N8R6PMR6E · Generated 2026-10-21T23:41:49.104Z