# OVHcloud: [Global][VoIP] - SMS incident notification

> OVHcloud status incident “[Global][VoIP] - SMS incident notification” on 2026-10-23: impact major (vendor’s label), 0 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/ovhcloud/incidents/xx85mtt7p7sc
Last updated: 2026-10-23T15:28:48Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-10-23 15:28 UTC · Resolved: 2026-10-23 15:28 UTC · Duration: 0 min
- Updates: 2 · Affected components: SMS, VoIP
- [Vendor status page: https://web-cloud.status-ovhcloud.com/incidents/xx85mtt7p7sc](https://web-cloud.status-ovhcloud.com/incidents/xx85mtt7p7sc)
- [Company: OVHcloud](https://rewindex.com/company/ovhcloud.md)

## Timeline of updates

- **investigating** 2026-10-23 09:13 UTC: We are currently experiencing an incident affecting our VoIP offering. Please find the details of this incident below : Start time : 21/10/2026 14:30 UTC Impacted Service(s) : Replies to SMS sent using short numbers are temporarily not delivered. Customers Impact : Customers are temporarily unable to receive replies to their SMS sent using short numbers. Ongoing Actions : In coordination with our provider, our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- **resolved** 2026-10-23 15:28 UTC: We are pleased to inform you that the incident affecting our SMS offering has been resolved. Start time : 21/10/2026 14:30 UTC End time : 23/10/2026 09:30 UTC Root Cause : This incident was caused by our provider. We apologize for any inconvenience caused and appreciate your understanding.

## Rewindex changes for this incident

- 2026-10-23 15:28 UTC: [Major incident: \[Global\]\[VoIP\] - SMS incident notification](https://rewindex.com/change/i2c4b2913212f00.md)

## Cite this

Status incident (vendor impact label: major) posted by OVHcloud, started 2026-10-23 15:28 UTC, resolved after 0 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/ovhcloud/incidents/xx85mtt7p7sc
- Citation: OVHcloud, “[Global][VoIP] - SMS incident notification” (2026-10-23 15:28 UTC). Archived by Rewindex: https://rewindex.com/company/ovhcloud/incidents/xx85mtt7p7sc (CC BY 4.0).
- Markdown link: `[OVHcloud: GlobalVoIP - SMS incident notification (2026-10-23)](https://rewindex.com/company/ovhcloud/incidents/xx85mtt7p7sc)`


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Canonical: https://rewindex.com/company/ovhcloud/incidents/xx85mtt7p7sc · Markdown: https://rewindex.com/company/ovhcloud/incidents/xx85mtt7p7sc.md · JSON: https://rewindex.com/api/v1/companies/ovhcloud/incidents/xx85mtt7p7sc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T09:49:15.828Z