# OVHcloud: [EU/CA/MUM][Network] - API Network incident notification

> OVHcloud changed the Network API incident title’s region label from [GLOBAL] to [EU/CA/MUM]. The edit narrows the stated regional scope; no impact, timing, cause or fix details were provided.

Canonical: https://rewindex.com/company/ovhcloud/incidents/k53t9s42gzd8
Last updated: 2026-11-11T11:53:49Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-11 10:02 UTC · Resolved: 2026-11-11 11:47 UTC · Duration: 1.7 h
- Updates: 5 · Affected components:  - AP-SOUTH-MUM-1,  - EU-SOUTH-MIL-A,  - EU-SOUTH-MIL-B,  - EU-SOUTH-MIL-C,  - EU-WEST-PAR-A,  - EU-WEST-PAR-B,  - EU-WEST-PAR-C, Network \|\| Load Balancer - AP-SOUTHEAST-SYD-2, Network \|\| Load Balancer - AP-SOUTH-MUM-1, Network \|\| Load Balancer - BHS1, Network \|\| Load Balancer - BHS3, Network \|\| Load Balancer - BHS5, Network \|\| Load Balancer - DE1, Network \|\| Load Balancer - EU-SOUTH-MIL-A, Network \|\| Load Balancer - EU-SOUTH-MIL-B, Network \|\| Load Balancer - EU-SOUTH-MIL-C, Network \|\| Load Balancer - EU-WEST-PAR-A, Network \|\| Load Balancer - EU-WEST-PAR-B, Network \|\| Load Balancer - EU-WEST-PAR-C, Network \|\| Load Balancer - GRA1, Network \|\| Load Balancer - GRA11, Network \|\| Load Balancer - GRA3, Network \|\| Load Balancer - GRA5, Network \|\| Load Balancer - GRA7, Network \|\| Load Balancer - GRA9, Network \|\| Load Balancer - RBX-A, Network \|\| Load Balancer - SBG5, Network \|\| Load Balancer - SBG7, Network \|\| Load Balancer - SGP1, Network \|\| Load Balancer - SYD1, Network \|\| Load Balancer - UK1, Network \|\| Load Balancer - WAW1, Network \|\| Private network - vRack, Network \|\| Public network - AP-SOUTHEAST-SYD-2, Network \|\| Public network - AP-SOUTH-MUM-1, Network \|\| Public network - BHS1, Network \|\| Public network - BHS3, Network \|\| Public network - BHS5, Network \|\| Public network - DE1, Network \|\| Public network - EU-SOUTH-MIL-A, Network \|\| Public network - EU-SOUTH-MIL-B, Network \|\| Public network - EU-SOUTH-MIL-C, Network \|\| Public network - EU-WEST-PAR-A, Network \|\| Public network - EU-WEST-PAR-B, Network \|\| Public network - EU-WEST-PAR-C, Network \|\| Public network - GRA1, Network \|\| Public network - GRA11, Network \|\| Public network - GRA3, Network \|\| Public network - GRA5, Network \|\| Public network - GRA7, Network \|\| Public network - GRA9, Network \|\| Public network - RBX-A, Network \|\| Public network - SBG1, Network \|\| Public network - SBG3, Network \|\| Public network - SBG5, Network \|\| Public network - SBG7, Network \|\| Public network - SGP1, Network \|\| Public network - SGP2, Network \|\| Public network - SYD1, Network \|\| Public network - UK1, Network \|\| Public network - WAW1,  - RBX-A
- [Vendor status page: https://public-cloud.status-ovhcloud.com/incidents/k53t9s42gzd8](https://public-cloud.status-ovhcloud.com/incidents/k53t9s42gzd8)
- [Company: OVHcloud](https://rewindex.com/company/ovhcloud.md)

## Summary

OVHcloud changed the Network API incident title’s region label from \[GLOBAL\] to \[EU/CA/MUM\]. The edit narrows the stated regional scope; no impact, timing, cause or fix details were provided. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-11-11 09:55 UTC: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue. Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- **investigating** 2026-11-11 10:00 UTC: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue. Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- **investigating** 2026-11-11 10:02 UTC: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue. Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- **investigating** 2026-11-11 10:05 UTC: We are continuing to investigate this issue.
- **resolved** 2026-11-11 11:47 UTC: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved. Please find the details of this incident below : Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure. We thank you for your understanding and patience throughout this incident.

## Rewindex changes for this incident

- 2026-11-11 10:13 UTC: [Incident updated: \[GLOBAL\]\[Network\] - API Network incident notification](https://rewindex.com/change/r0d9687aae9ecd0.md)
- 2026-11-11 10:24 UTC: [Incident silently edited: \[EU/CA/MUM\]\[Network\] - API Network incident notification](https://rewindex.com/change/r31380b3801f404.md)
- 2026-11-11 11:53 UTC: [Incident updated: \[EU/CA/MUM\]\[Network\] - API Network incident notification](https://rewindex.com/change/rbd95c2b4068d60.md)

## Cite this

Status incident (vendor impact label: minor) posted by OVHcloud, started 2026-11-11 10:02 UTC, resolved after 1.7 h, 5 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/ovhcloud/incidents/k53t9s42gzd8
- Citation: OVHcloud, “[EU/CA/MUM][Network] - API Network incident notification” (2026-11-11 10:02 UTC). Archived by Rewindex: https://rewindex.com/company/ovhcloud/incidents/k53t9s42gzd8 (CC BY 4.0).
- Markdown link: `[OVHcloud: EU/CA/MUMNetwork - API Network incident notification (2026-11-11)](https://rewindex.com/company/ovhcloud/incidents/k53t9s42gzd8)`


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Canonical: https://rewindex.com/company/ovhcloud/incidents/k53t9s42gzd8 · Markdown: https://rewindex.com/company/ovhcloud/incidents/k53t9s42gzd8.md · JSON: https://rewindex.com/api/v1/companies/ovhcloud/incidents/k53t9s42gzd8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T15:39:34.851Z