# OVHcloud: [Global][Collaborative Solutions] - Zimbra incident notification

> OVHcloud status incident “[Global][Collaborative Solutions] - Zimbra incident notification” on 2026-11-10: impact major (vendor’s label), 1.3 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/ovhcloud/incidents/hp9gkf660b5p
Last updated: 2026-11-10T02:13:49Z

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-11-10 00:52 UTC · Resolved: 2026-11-10 02:11 UTC · Duration: 1.3 h
- Updates: 2 · Affected components: Collaborative solutions \|\| Zimbra - Web Access
- [Vendor status page: https://web-cloud.status-ovhcloud.com/incidents/hp9gkf660b5p](https://web-cloud.status-ovhcloud.com/incidents/hp9gkf660b5p)
- [Company: OVHcloud](https://rewindex.com/company/ovhcloud.md)

## Timeline of updates

- **identified** 2026-11-10 00:47 UTC: We are currently experiencing an incident affecting our Collaborative Solutions offering. The root cause has been identified. Please find the details of this incident below : Start time : 09/11/2026 19:00 UTC Impacted Service(s) : Access to Zimbra mailboxes and webmail is temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes Root Cause : This incident is caused by a hardware issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- **resolved** 2026-11-10 02:11 UTC: We would like to inform you that the incident affecting our Collaborative Solutions offering has now been resolved. Please find the details of this incident below : Start time : 09/11/2026 19:00 UTC End time : 10/11/2026 02:07 UTC Impacted Service(s) : Access to Zimbra mailboxes and webmail was temporarily unavailable. Customers Impact : Some customers were temporarily unable to access their mailboxes. Root Cause : This incident was caused by a hardware issue. We thank you for your understanding and patience throughout this incident.

## Rewindex changes for this incident

- 2026-11-10 00:52 UTC: [Major incident: \[Global\]\[Collaborative Solutions\] - Zimbra incident notification](https://rewindex.com/change/if32016c07f68e6.md)
- 2026-11-10 02:13 UTC: [Incident updated: \[Global\]\[Collaborative Solutions\] - Zimbra incident notification](https://rewindex.com/change/raf45d563cb66e6.md)

## Cite this

Status incident (vendor impact label: major) posted by OVHcloud, started 2026-11-10 00:52 UTC, resolved after 1.3 h, 2 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/ovhcloud/incidents/hp9gkf660b5p
- Citation: OVHcloud, “[Global][Collaborative Solutions] - Zimbra incident notification” (2026-11-10 00:52 UTC). Archived by Rewindex: https://rewindex.com/company/ovhcloud/incidents/hp9gkf660b5p (CC BY 4.0).
- Markdown link: `[OVHcloud: GlobalCollaborative Solutions - Zimbra incident notification (2026-11-10)](https://rewindex.com/company/ovhcloud/incidents/hp9gkf660b5p)`


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Canonical: https://rewindex.com/company/ovhcloud/incidents/hp9gkf660b5p · Markdown: https://rewindex.com/company/ovhcloud/incidents/hp9gkf660b5p.md · JSON: https://rewindex.com/api/v1/companies/ovhcloud/incidents/hp9gkf660b5p · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-10T18:08:34.718Z