# OVHcloud: [Global][Databases & Data Analytics] - API incident notification

> OVHcloud status incident “[Global][Databases & Data Analytics] - API incident notification” on 2026-11-12: impact minor (vendor’s label), 3.1 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/ovhcloud/incidents/9zfnmz9zgkyf
Last updated: 2026-11-12T13:13:54Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-12 10:04 UTC · Resolved: 2026-11-12 13:08 UTC · Duration: 3.1 h
- Updates: 3 · Affected components: Data & Analytics \|\| Kafka - AP-SOUTH-MUM, Data & Analytics \|\| Kafka - BHS, Data & Analytics \|\| Kafka Connect - AP-SOUTH-MUM, Data & Analytics \|\| Kafka Connect - BHS, Data & Analytics \|\| Kafka Connect - DE, Data & Analytics \|\| Kafka Connect - EU-SOUTH-MIL, Data & Analytics \|\| Kafka Connect - EU-WEST-PAR, Data & Analytics \|\| Kafka Connect - GRA, Data & Analytics \|\| Kafka Connect - RBX, Data & Analytics \|\| Kafka Connect - SBG, Data & Analytics \|\| Kafka Connect - SGP, Data & Analytics \|\| Kafka Connect - UK, Data & Analytics \|\| Kafka Connect - WAW, Data & Analytics \|\| Kafka - DE, Data & Analytics \|\| Kafka - EU-SOUTH-MIL, Data & Analytics \|\| Kafka - EU-WEST-PAR, Data & Analytics \|\| Kafka - GRA, Data & Analytics \|\| Kafka MirrorMaker - AP-SOUTH-MUM, Data & Analytics \|\| Kafka MirrorMaker - BHS, Data & Analytics \|\| Kafka MirrorMaker - DE, Data & Analytics \|\| Kafka MirrorMaker - EU-SOUTH-MIL, Data & Analytics \|\| Kafka MirrorMaker - EU-WEST-PAR, Data & Analytics \|\| Kafka MirrorMaker - GRA, Data & Analytics \|\| Kafka MirrorMaker - RBX, Data & Analytics \|\| Kafka MirrorMaker - SBG, Data & Analytics \|\| Kafka MirrorMaker - SGP, Data & Analytics \|\| Kafka MirrorMaker - UK, Data & Analytics \|\| Kafka MirrorMaker - WAW, Data & Analytics \|\| Kafka - RBX, Data & Analytics \|\| Kafka - SBG, Data & Analytics \|\| Kafka - SGP, Data & Analytics \|\| Kafka - UK, Data & Analytics \|\| Kafka - WAW, Data & Analytics \|\| OpenSearch - AP-SOUTH-MUM, Data & Analytics \|\| OpenSearch - BHS, Data & Analytics \|\| OpenSearch - DE, Data & Analytics \|\| OpenSearch - EU-SOUTH-MIL, Data & Analytics \|\| OpenSearch - EU-WEST-PAR, Data & Analytics \|\| OpenSearch - GRA, Data & Analytics \|\| OpenSearch - RBX, Data & Analytics \|\| OpenSearch - SBG, Data & Analytics \|\| OpenSearch - SGP, Data & Analytics \|\| OpenSearch - UK, Data & Analytics \|\| OpenSearch - WAW, Databases \|\| MySQL - AP-SOUTH-MUM, Databases \|\| MySQL - BHS, Databases \|\| MySQL - DE, Databases \|\| MySQL - EU-SOUTH-MIL, Databases \|\| MySQL - EU-WEST-PAR, Databases \|\| MySQL - GRA, Databases \|\| MySQL - RBX, Databases \|\| MySQL - SBG, Databases \|\| MySQL - SGP, Databases \|\| MySQL - UK, Databases \|\| MySQL - WAW, Databases \|\| PostgreSQL - AP-SOUTH-MUM, Databases \|\| PostgreSQL - BHS, Databases \|\| PostgreSQL - DE, Databases \|\| PostgreSQL - EU-SOUTH-MIL, Databases \|\| PostgreSQL - EU-WEST-PAR, Databases \|\| PostgreSQL - GRA, Databases \|\| PostgreSQL - RBX, Databases \|\| PostgreSQL - SBG, Databases \|\| PostgreSQL - SGP, Databases \|\| PostgreSQL - UK, Databases \|\| PostgreSQL - WAW, Databases \|\| Valkey - AP-SOUTH-MUM, Databases \|\| Valkey - BHS, Databases \|\| Valkey - DE, Databases \|\| Valkey - EU-SOUTH-MIL, Databases \|\| Valkey - EU-WEST-PAR, Databases \|\| Valkey - GRA, Databases \|\| Valkey - RBX, Databases \|\| Valkey - SBG, Databases \|\| Valkey - SGP, Databases \|\| Valkey - UK, Databases \|\| Valkey - WAW
- [Vendor status page: https://public-cloud.status-ovhcloud.com/incidents/9zfnmz9zgkyf](https://public-cloud.status-ovhcloud.com/incidents/9zfnmz9zgkyf)
- [Company: OVHcloud](https://rewindex.com/company/ovhcloud.md)

## Timeline of updates

- **investigating** 2026-11-12 10:04 UTC: We are currently experiencing an incident affecting our Databases and Data & Analytics offering. Please find the details of this incident below : Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- **monitoring** 2026-11-12 10:14 UTC: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability. Please find the details of this incident below : Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. We apologize for any inconvenience caused and appreciate your understanding.
- **resolved** 2026-11-12 13:08 UTC: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved. Please find the details of this incident below : Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.

## Rewindex changes for this incident

- 2026-11-12 10:23 UTC: [Incident updated: \[Global\]\[Databases & Data Analytics\] - API incident notification](https://rewindex.com/change/r6e58dcc519e513.md)
- 2026-11-12 13:13 UTC: [Incident updated: \[Global\]\[Databases & Data Analytics\] - API incident notification](https://rewindex.com/change/rcfab6b06bdb701.md)

## Cite this

Status incident (vendor impact label: minor) posted by OVHcloud, started 2026-11-12 10:04 UTC, resolved after 3.1 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/ovhcloud/incidents/9zfnmz9zgkyf
- Citation: OVHcloud, “[Global][Databases & Data Analytics] - API incident notification” (2026-11-12 10:04 UTC). Archived by Rewindex: https://rewindex.com/company/ovhcloud/incidents/9zfnmz9zgkyf (CC BY 4.0).
- Markdown link: `[OVHcloud: GlobalDatabases & Data Analytics - API incident notification (2026-11-12)](https://rewindex.com/company/ovhcloud/incidents/9zfnmz9zgkyf)`


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Canonical: https://rewindex.com/company/ovhcloud/incidents/9zfnmz9zgkyf · Markdown: https://rewindex.com/company/ovhcloud/incidents/9zfnmz9zgkyf.md · JSON: https://rewindex.com/api/v1/companies/ovhcloud/incidents/9zfnmz9zgkyf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-12T15:27:26.707Z