# OVHcloud: [GRA1][Dedicated Servers] - Rack G127A24 incident notification

> OVHcloud reported a major outage in GRA1 rack G127A24: vRack was unavailable, preventing customers from accessing and using servers through vRack. The vendor stated a start time of 14/11/2026 08:53 UTC; the incident remained under investigation and open when archived, with a recorded open duration o

Canonical: https://rewindex.com/company/ovhcloud/incidents/5z8c008hlrh7
Last updated: 2026-11-14T10:03:36Z

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-11-14 09:03 UTC · Resolved: 2026-11-14 09:56 UTC · Duration: 52 min
- Updates: 2 · Affected components: Dedicated Servers \|\| Network - GRA
- [Vendor status page: https://bare-metal-servers.status-ovhcloud.com/incidents/5z8c008hlrh7](https://bare-metal-servers.status-ovhcloud.com/incidents/5z8c008hlrh7)
- [Company: OVHcloud](https://rewindex.com/company/ovhcloud.md)

## Summary

OVHcloud reported a major outage in GRA1 rack G127A24: vRack was unavailable, preventing customers from accessing and using servers through vRack. The vendor stated a start time of 14/11/2026 08:53 UTC; the incident remained under investigation and open when archived, with a recorded open duration of 0 min at the last update. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-11-14 09:03 UTC: We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the rack G127A24. Please find the details of this incident below : Start time : 14/11/2026 08:53 UTC Impacted Service(s) : vRack network is temporarily unavailable in the specified rack. Customers Impact : Customers are temporarily unable to access and use their servers through vRack network. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- **resolved** 2026-11-14 09:56 UTC: We would like to inform you that the incident affecting our Dedicated Servers offering has now been resolved. Please find the details of this incident below : Start time : 14/11/2026 08:55 UTC End time : 14/11/2026 09:52 UTC Impacted Service(s) : vRack network was temporarily unavailable in the specified rack. Customers Impact : Customers were temporarily unable to access and use their servers through vRack network. Root Cause : This incident was caused by a network equipment issue. We thank you for your understanding and patience throughout this incident.

## Rewindex changes for this incident

- 2026-11-14 09:03 UTC: [Major incident: \[GRA1\]\[Dedicated Servers\] - Rack G127A24 incident notification](https://rewindex.com/change/ib108e78813edd0.md)
- 2026-11-14 10:03 UTC: [Incident updated: \[GRA1\]\[Dedicated Servers\] - Rack G127A24 incident notification](https://rewindex.com/change/rbec8de11807c0f.md)

## Cite this

Status incident (vendor impact label: major) posted by OVHcloud, started 2026-11-14 09:03 UTC, resolved after 52 min, 2 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/ovhcloud/incidents/5z8c008hlrh7
- Citation: OVHcloud, “[GRA1][Dedicated Servers] - Rack G127A24 incident notification” (2026-11-14 09:03 UTC). Archived by Rewindex: https://rewindex.com/company/ovhcloud/incidents/5z8c008hlrh7 (CC BY 4.0).
- Markdown link: `[OVHcloud: GRA1Dedicated Servers - Rack G127A24 incident notification (2026-11-14)](https://rewindex.com/company/ovhcloud/incidents/5z8c008hlrh7)`


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Canonical: https://rewindex.com/company/ovhcloud/incidents/5z8c008hlrh7 · Markdown: https://rewindex.com/company/ovhcloud/incidents/5z8c008hlrh7.md · JSON: https://rewindex.com/api/v1/companies/ovhcloud/incidents/5z8c008hlrh7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-15T00:13:17.116Z