# OVHcloud: [RBX8][Dedicated Servers] - Rack R808L04 incident notification

> OVHcloud status incident “[RBX8][Dedicated Servers] - Rack R808L04 incident notification” on 2026-11-05: impact major (vendor’s label), 2.2 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/ovhcloud/incidents/441mm661v0d5
Last updated: 2026-11-06T02:14:00Z

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-11-05 23:55 UTC · Resolved: 2026-11-06 02:05 UTC · Duration: 2.2 h
- Updates: 3 · Affected components: Dedicated Servers \|\| Network - RBX
- [Vendor status page: https://bare-metal-servers.status-ovhcloud.com/incidents/441mm661v0d5](https://bare-metal-servers.status-ovhcloud.com/incidents/441mm661v0d5)
- [Company: OVHcloud](https://rewindex.com/company/ovhcloud.md)

## Timeline of updates

- **investigating** 2026-11-05 23:55 UTC: We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the rack R808L04. Please find the details of this incident below : Start time : 05/11/2026 23:47 UTC Impacted Service(s) : vRack network is temporarily unavailable in the specified rack. Customers Impact : Customers are temporarily unable to access and use their servers through vRack network. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- **identified** 2026-11-06 00:18 UTC: We are currently experiencing an incident affecting our Dedicated Servers offering in the rack R808L04. The root cause has been identified. Please find the details of this incident below : Start time : 05/11/2026 23:47 UTC Impacted Service(s) : vRack network is temporarily unavailable in the specified rack. Customers Impact : Customers are temporarily unable to access and use their servers through vRack network. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- **resolved** 2026-11-06 02:05 UTC: We would like to inform you that the incident affecting our Dedicated Servers offering has now been resolved. Please find the details of this incident below : Start time : 05/11/2026 23:47 UTC End time : 06/11/2026 01:57 UTC Impacted Service(s) : vRack network was temporarily unavailable in the specified rack. Customers Impact : Customers were temporarily unable to access and use their servers through vRack network. Root Cause : This incident was caused by a cooling system issue. We thank you for your understanding and patience throughout this incident.

## Rewindex changes for this incident

- 2026-11-05 23:55 UTC: [Major incident: \[RBX8\]\[Dedicated Servers\] - Rack R808L04 incident notification](https://rewindex.com/change/i67bf0082f4b184.md)
- 2026-11-06 00:24 UTC: [Incident updated: \[RBX8\]\[Dedicated Servers\] - Rack R808L04 incident notification](https://rewindex.com/change/r090b3e6febdb6c.md)
- 2026-11-06 02:14 UTC: [Incident updated: \[RBX8\]\[Dedicated Servers\] - Rack R808L04 incident notification](https://rewindex.com/change/rd34d668b3a78bf.md)

## Cite this

Status incident (vendor impact label: major) posted by OVHcloud, started 2026-11-05 23:55 UTC, resolved after 2.2 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/ovhcloud/incidents/441mm661v0d5
- Citation: OVHcloud, “[RBX8][Dedicated Servers] - Rack R808L04 incident notification” (2026-11-05 23:55 UTC). Archived by Rewindex: https://rewindex.com/company/ovhcloud/incidents/441mm661v0d5 (CC BY 4.0).
- Markdown link: `[OVHcloud: RBX8Dedicated Servers - Rack R808L04 incident notification (2026-11-05)](https://rewindex.com/company/ovhcloud/incidents/441mm661v0d5)`


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Canonical: https://rewindex.com/company/ovhcloud/incidents/441mm661v0d5 · Markdown: https://rewindex.com/company/ovhcloud/incidents/441mm661v0d5.md · JSON: https://rewindex.com/api/v1/companies/ovhcloud/incidents/441mm661v0d5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-06T16:27:51.450Z