# OVHcloud: [DE1][Compute - Instance] - Some instances incident notification

> OVHcloud reported a major incident affecting Compute - Instance in DE1, starting 11/11/2026 08:35 UTC: some instances were temporarily unavailable, preventing affected customers from using them. It was still open when archived (open for 0 min at the last update); no specific cause or fix was provide

Canonical: https://rewindex.com/company/ovhcloud/incidents/00l8lf967bvt
Last updated: 2026-11-11T10:33:47Z

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-11-11 09:17 UTC · Resolved: 2026-11-11 10:25 UTC · Duration: 1.1 h
- Updates: 2 · Affected components: Compute - Instance \|\| LIM - DE1
- [Vendor status page: https://public-cloud.status-ovhcloud.com/incidents/00l8lf967bvt](https://public-cloud.status-ovhcloud.com/incidents/00l8lf967bvt)
- [Company: OVHcloud](https://rewindex.com/company/ovhcloud.md)

## Summary

OVHcloud reported a major incident affecting Compute - Instance in DE1, starting 11/11/2026 08:35 UTC: some instances were temporarily unavailable, preventing affected customers from using them. It was still open when archived (open for 0 min at the last update); no specific cause or fix was provided. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-11-11 09:17 UTC: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific DE1 region. Here are some supplementary details : Start time : 11/11/2026 08:35 UTC Impacted Service(s) : Some compute instances are temporarily unavailable. Customers Impact : Some customers are temporarily unable to use their compute instances in the DE1 region. Root Cause : A service disruption occurred due to an unexpected infrastructure failure Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- **resolved** 2026-11-11 10:25 UTC: We would like to inform you that the incident affecting our Public Cloud offering in the DE1 region has now been resolved. Please find the details of this incident below : Start time : 11/11/2026 08:35 UTC End time : 11/11/2026 10:23 UTC Impacted Service(s) : Some instances in the DE1 region were temporarily unavailable. Customers Impact : Customers were temporarily unable to access their instances located in the DE1 region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.

## Rewindex changes for this incident

- 2026-11-11 09:17 UTC: [Major incident: \[DE1\]\[Compute - Instance\] - Some instances incident notification](https://rewindex.com/change/i081d636efe4ab1.md)
- 2026-11-11 10:33 UTC: [Incident updated: \[DE1\]\[Compute - Instance\] - Some instances incident notification](https://rewindex.com/change/r291b5119b0feac.md)

## Cite this

Status incident (vendor impact label: major) posted by OVHcloud, started 2026-11-11 09:17 UTC, resolved after 1.1 h, 2 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/ovhcloud/incidents/00l8lf967bvt
- Citation: OVHcloud, “[DE1][Compute - Instance] - Some instances incident notification” (2026-11-11 09:17 UTC). Archived by Rewindex: https://rewindex.com/company/ovhcloud/incidents/00l8lf967bvt (CC BY 4.0).
- Markdown link: `[OVHcloud: DE1Compute - Instance - Some instances incident notification (2026-11-11)](https://rewindex.com/company/ovhcloud/incidents/00l8lf967bvt)`


---
Canonical: https://rewindex.com/company/ovhcloud/incidents/00l8lf967bvt · Markdown: https://rewindex.com/company/ovhcloud/incidents/00l8lf967bvt.md · JSON: https://rewindex.com/api/v1/companies/ovhcloud/incidents/00l8lf967bvt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T14:57:27.233Z