# Otter.ai: Delay in speaker tagging and processing

> Otter.ai status incident “Delay in speaker tagging and processing” on 2026-10-26: impact minor (vendor’s label), 7.5 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/otter-ai/incidents/01M5WCY17F1TY3MPSYAVXP3X63
Last updated: 2026-10-26T18:13:27Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-26 10:45 UTC · Resolved: 2026-10-26 18:12 UTC · Duration: 7.5 h
- Updates: 4 · Affected components: Speech Processing
- [Vendor status page: https://status.otter.ai/incidents/01M5WCY17F1TY3MPSYAVXP3X63](https://status.otter.ai/incidents/01M5WCY17F1TY3MPSYAVXP3X63)
- [Company: Otter.ai](https://rewindex.com/company/otter-ai.md)

## Timeline of updates

- **investigating** 2026-10-26 15:23 UTC: We are currently experiencing an issue with Speaker Tagging and Diarization Our team is aware and working on a solution as soon as possible.
- **identified** 2026-10-26 15:25 UTC: Our team has identified the issue and is working to fully restore services and processing speaker taggings
- **monitoring** 2026-10-26 15:40 UTC: Our engineering team has identified the issue and applied a fix We have resumed operations but will continue to monitor the situation.
- **resolved** 2026-10-26 18:12 UTC: Otter systems have been fully restored.

## Rewindex changes for this incident

- 2026-10-26 15:43 UTC: [Incident updated: Delay in speaker tagging and processing](https://rewindex.com/change/r36a37fa42e4acb.md)
- 2026-10-26 18:13 UTC: [Incident updated: Delay in speaker tagging and processing](https://rewindex.com/change/r817ad0583e46fd.md)

## Cite this

Status incident (vendor impact label: minor) posted by Otter.ai, started 2026-10-26 10:45 UTC, resolved after 7.5 h, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/otter-ai/incidents/01M5WCY17F1TY3MPSYAVXP3X63
- Citation: Otter.ai, “Delay in speaker tagging and processing” (2026-10-26 10:45 UTC). Archived by Rewindex: https://rewindex.com/company/otter-ai/incidents/01M5WCY17F1TY3MPSYAVXP3X63 (CC BY 4.0).
- Markdown link: `[Otter.ai: Delay in speaker tagging and processing (2026-10-26)](https://rewindex.com/company/otter-ai/incidents/01M5WCY17F1TY3MPSYAVXP3X63)`


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Canonical: https://rewindex.com/company/otter-ai/incidents/01M5WCY17F1TY3MPSYAVXP3X63 · Markdown: https://rewindex.com/company/otter-ai/incidents/01M5WCY17F1TY3MPSYAVXP3X63.md · JSON: https://rewindex.com/api/v1/companies/otter-ai/incidents/01M5WCY17F1TY3MPSYAVXP3X63 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:01:28.714Z